Been with Vodafone for a few years now, it was time to renew my 3 contracts came out saving £40 per month Emma was absolutely great finding what would work for me. We need to use our high street sho... See more
Company replied
Location
Switch location57 Market Street, CW1 2EY Crewe, GB
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See what reviewers are saying
Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we di... See more
Company replied
Visited the Crewe branch to obtain a new PAYG SIM card for my elderly brother. Only has a basic phone & does not use the internet or require data. We were assisted by Kelby, who could not have been mo... See more
Company replied
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Crewe
Written by the company
Contact info
57 Market Street, CW1 2EY, Crewe, United Kingdom
4.9
Excellent
143 reviews
Asks customers to review
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Went in to store and Emma helped me…
Went in to store and Emma helped me with an issue with my phone. Super helpful
March 28, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Josh,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent patient assistance in solving…
Excellent patient assistance in solving a software issue on my phone
March 12, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Stephen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Might be able to use a phone but really…
Might be able to use a phone but really need help on setting things up. No need to worry. Visited the Crewe Store and Kelby helped me rearranged new phone, contract and broadband. Explained every step of the way and helped transfer all my info with no problem. Used this branch for 12 years and very pleased :)
March 5, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Susan,
Thanks for the lovely review and fantastic support for Kelby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Superb in helping me decide on my son’s first mobile contract
The service I received from Emma and her colleague (sorry!) in helping me decide on the right tariff for my son’s first mobile phone was superb. They listened to my needs and concerns and provided me with the perfect contract. Thank you for making such an important decision just that bit easier.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Simon,
Thanks for the lovely review and fantastic support for Emma and colleague.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Patient and knowledgeable
Went in and saw Tom for a query on my mums Account, he put her mind at ease cleared up the query and even explained how her account works so she wouldnt have to worry about anything if she was to get similar messages.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey James,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kelby was a great help
Kelby was a massive help and gave me choices and offered other deals for example broadband etc.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thomas
Tom explained things clearly and made sure we understood whilst giving us the best value for money.
January 24, 2026
Unprompted review
Reply from Vodafone UK - Crewe
Hey Nicola,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Hey Tom,
Thanks for the lovely review and fantastic support for Don.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Hi Diana,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, very helpful and explained everything in detail. Friendly staff
December 30, 2025
Unprompted review
Reply from Vodafone UK - Crewe
Hi Maisie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Kelby was absolutely brilliant today…
Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we did not feel rushed into making a decision or anything. There were some great winter deals on, which were an added. Onus and he helped us get the right deal for us. Kelby is a real credit to the Vodafone store, we wouldn't go anywhere else. We always get exceptional service here.
December 19, 2025
Unprompted review
Reply from Vodafone UK - Crewe
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kelby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
More great service from vodafone in…
More great service from vodafone in crewe especially from emma.
October 31, 2025
Unprompted review
Reply from Vodafone UK - Crewe
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Crewe
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom gave me a cracking business broadband deal
Tom gave me a cracking business broadband deal. I have a local soft play and broadband was up for renewal. He offered me faster speeds for a lower price! And even went out of his way to ask about the rest of the business connections and found a better deal on the business phone sim too! What a legend. If you have a small business in Crewe I would certainly recommend Vodafone Crewe for business broadband + sim packages
October 11, 2025
Unprompted review
Reply from Vodafone UK - Crewe
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Everyone...
September 23, 2025
Unprompted review
Reply from Vodafone UK - Crewe
Hey Eliot,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A good experience
Kelby was knowledgeable, attentive and very helpful to deal with my biannual phone replacement visit
September 22, 2025
Unprompted review
Reply from Vodafone UK - Crewe
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I was very happy with level of help and…
I was very happy with level of help and professionalism from Daria, really impressed with her attitude and the way she handled my situation, definitely would recommend her and her colleague Tom, I’ve been going there for a number of years and they never seem to let you down, well done guys keep up the good work 👍🏽😎
September 16, 2025
Unprompted review
Reply from Vodafone UK - Crewe
Hi Nelly. Thank you for your review for Daria and Tom. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daria is a don
September 16, 2025
Unprompted review
Reply from Vodafone UK - Crewe
Hi James. Thank you for your review for Daria. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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