Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... See more
Company replied
Location
Switch location5 South Walk, NP44 1PU Cwmbran, GB
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See what reviewers are saying
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... See more
Company replied
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... See more
Company replied
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cwmbran
Written by the company
Contact info
5 South Walk, NP44 1PU, Cwmbran, United Kingdom
4.9
Excellent
139 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
Very good service fully explained options and helped choose
October 5, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
EXCELLENT SERVICE
Excellent service from Michaela at Vodaphone Cwmbran she was professional friendly and very knowledgeable, I didn’t feel pressured or rushed into deciding the best options regarding my purchase and she was really helpful in finding the best choice when it came to buying a new phone
Highly recommend 5* for sure
September 19, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Rhian,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fair play lovely jubbly all the staff…
Fair play lovely jubbly all the staff in Vodafone cwmbran were amazing especially Lauren good staff
September 24, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Stephen. Thank you for your review for Lauren and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michaela was very helpful
Michaela was very helpful. She was understanding and patient throughout my visit.
She gave me the knowledge about my phone and how to navigate.
Very professional in her work. Great service.
September 8, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Charlotte,
These are lovely kind words of feedback for Michaela. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service Thankyou markuss
September 6, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Thanks for the great review, Laura. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Carla very entertaining whilst also…
Carla very entertaining whilst also being professional
September 4, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Joe,
These are lovely kind words of feedback for Carla. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
All sorted!
Spoke to Ebony, very professional and easy to talk to.
Problem solved! Thank you! 🙂
August 19, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi John,
Thanks for sharing your fabulous feedback for Ebony. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SHaun was amazing as always will be…
SHaun was amazing as always will be back for more stuff in future
August 19, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Lyndsey, It's great to see you can always count on our team for great service 😊
Thanks, The Vodafone Social Media team
Great customer service
Went to shop as I couldn't see bills Michaela helped set up Vodafone app so we can see bills and data
August 9, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dealt with my issue problem solved…
Dealt with my issue problem solved thank you top man
August 9, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Thanks for the excellent review, Julie. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Cwmbran
Thanks for five star review, Graham. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely brilliant support…
Absolutely brilliant support transferring data from old to new phone- Cwmbran branch. Carla and Team
August 9, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Barbara,
We appreciate your feedback and kind words for our Cwmbran team! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Cwmbran
Hi S Welsh,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Unfrozen in a moment.
Pleasant, helpful assistant who understand my level of skill with phone and acted accordingly. Solved both my issues.
July 31, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Rosalind,
Thanks for taking your time to leave this review for our Cwmbran store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very cooperative personal.
Very cooperative personal.
Handled my queries with great skill and efficiency.
July 31, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Gerald,
This is a great review for our Cwmbran store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Well done michaela
Well, the people in the Vodafone store in Cameron is very helpful, but as it took nearly 2 hours for the people to get back to them from head office, that was a pain that the ones in the Camron store was really helpful and really apologetic for stars. That's
Why I rated them full stars
July 27, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Deborah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Saved money thank you Michaela
Got an amazing offer thanks to Michaela respecting my budget and using all different options to get me my new pixel 8a with a free chromebook gift.
May 19, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Chris. Thank you for your review for Michaela. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Great service from Michaela looked after me for my sim upgrade
June 30, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Shaun. Thank you for your review for Michaela. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Job made easy
Went in looking for a good SIM card deal and was sorted in and out in 20 minutes, baz and Marcus were both really helpful as well as chatty and friendly. Glad I made the switch!
June 25, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi there,
We really appreciate you sharing this positive feedback with us, we're delighted you had such a great experience. Thanks for choosing Vodafone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Today I went into the store as my SIM…
Today I went into the store as my SIM card was faulty and they immediately made a new one for me and fixed the problem in under 20 minutes. Very grateful for their service, Lauren, Baz and Carla, they were lovely and very helpful.
May 8, 2024
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Sophie. Thank you for your review for Lauren, Baz and Carla. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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