Excellent service today, walked in for an update quote and left with a better phone and hardly any extra cost monthly. Megan couldn't have been more helpful and glad to have stayed with Vodafone (part... See more
Company replied
Location
Switch location5 South Walk, NP44 1PU Cwmbran, GB
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See what reviewers are saying
We went into the shop today looking for advice, Claire was a fantastic help. Claire listened to what we wanted and needed and offered suggestions and advice to match our needs. Within 10mins we had de... See more
Company replied
Caitlin was our advisor on the last 2 occasions over the last 4 days. I needed to sort out 2 Contract phones for elderly parents. She went above and beyond to help with the advice and the set up. Her... See more
Company replied
Had an amazing experience today in store the lady I didn’t catch her name was so lovely she had been working there for 12/13 years. She was so professional friendly and really explained things well. A... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cwmbran
Written by the company
Contact info
5 South Walk, NP44 1PU, Cwmbran, United Kingdom
4.9
Excellent
139 reviews
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amazing service
July 24, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Chloe. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought new charger
Really excellent advice. Done patiently. All explained manager also really helpful.
July 22, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Christina,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Thank you to the team in Cwmbran
Thank you to the team in Cwmbran. Amazing service and love my new iPhone 14 Pro. Keep up the good work
June 22, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Laura,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Easy Switch
Really easy transaction to switch from pay as you go to monthly SIM with home broadband. I would recommend the Cwmbran store to all friends and family.
June 30, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Clare,
This is really great to hear, thanks for the support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant Service
Great experience with Michaela in the Cwmbran store. She managed to transfer all my data and set me up a new email address.
June 29, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Sallyanne,
Thanks for letting us know what an amazing job Michaela did.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bought two phones from Martin
Bought two phones from Martin, very professional and great service. Will go back to see him everytime
June 30, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Andrei,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Martin
Great service from Martin setting up our new phones. Would definitely recommend the Cwmbran store.
May 31, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hey Carol,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had wonderful service from Caitlin…
Had wonderful service from Caitlin today! Very polite and thorough
May 22, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Beth,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Customer service and value.
The customer service was excellent with pleasant staff and they found me the best deal available for my needs.
May 4, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Paul, I' glad to see that we were able to help to find to you such a great deal.
Thanks,
The Vodafone Social Media Team
Sam so lovely
Sam made our experience so much easier as we was coming out of an earlier contract and a lot of expenses. He was brilliant and so friendly
Thank you very much sam you deserve some recognition :)
April 22, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Gemma,
Thank you for taking the time to leave your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Matt helped me out today and was very clear and made everything understandable.
April 19, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Friendly and knowledgeable!
I popped in to store to look at what my options were for upgrading my phone and to understand how to access my account information.
The staff were so helpful in showing me the ‘my Vodafone’ app which now allows me to access information myself and spent time with me to understand what I wanted from my new phone when I upgrade. I have been a Vodafone customer for 10+ years and the customer service has always been great. The staff at cwmbran Vodafone are so friendly and it’s clearly well managed. Thanks again!
April 6, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Rhiannon,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Siobhan was super helpful when I…
Siobhan was super helpful when I visited the store. She helped me to make the decision and was very friendly and professional throughout. Will definitely visit this store again.
April 12, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hi Carys,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Siobhan directly.
Thanks again,
Vodafone Social Media Team
Thank you!
Big thank you to Siobhan and her team who are always willing to help when I have issues with my phone.
April 12, 2023
Unprompted review
Reply from Vodafone UK - Cwmbran
Hello,
It's always nice to read positive feedback. If you spoke to Siobhan in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
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