Vodafone UK - Dewsbury Reviews 

149
TrustScore 5 out of 5

4.9

9 Princess of Wales Precinct, WF13 1NH Dewsbury, GB


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Rated 5 out of 5 stars

"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... See more

Company replied

Rated 5 out of 5 stars

Patrick was really helpful in helping me choose the right phone and to get my data transferred for me so I could leave knowing I didn't have to worry about anything.

Company replied

Rated 5 out of 5 stars

Great work by Chris at Dewsbury store. I had a virus by accident and he sorted it out for me. First rate service.

Rated 5 out of 5 stars

Jack was a great help. Helped me out getting a new phone and setting it all up, also got me a faster speed with my WiFi for less money. Will definitely be back to Dewsbury when my husband is due for a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dewsbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 9 Princess of Wales Precinct, WF13 1NH, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Sam and saved me…

Brilliant service from Sam and saved me money

April 8, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Andrew. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick and Alex were very helpful and…

Patrick and Alex were very helpful and informative .
The whole experience was seamless and made easy and understandable .

March 5, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey there,

Thanks for the lovely review and fantastic support for both Patrick and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex did me a fantastic sim only…

Alex did me a fantastic sim only upgrade with global roaming and Spotify.

February 20, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Consumer,

This is such a great review for Alex. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Sam was brilliant

Sam was brilliant, made it really easy to swop everything over.
Very polite and very helpful

February 19, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Kerry, It's great to see Sam helped swap everything over for you.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was great at helping us sort out a…

Rob was great at helping us sort out a new sim only contract

February 12, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Vicky,

Thank you for your review. It’s great to hear of your positive experience with Rob. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very helpful ordering my phone…

Alex was very helpful ordering my phone and setting it up. Always come back becuase of good service

January 19, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi David,

It's great to see your kind words for Alex. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very friendly and extremely…

Sam was very friendly and extremely helpful

January 12, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hello David,

Thanks for taking the time to leave a 5 star review about your in store experience with Sam. We're really glad to hear it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Polite and courteous. Talked me through everything that I could understand. Would highly recommend Rebecca and the whole Dewsbury shop.

January 6, 2024
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Lesley. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

Really good

December 26, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Cornelia,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

December 26, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Welison,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my new sim card from Sam

December 17, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Balan,

Thanks for letting us know what an amazing job Sam did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was a great help setting up my…

Alex was a great help setting up my phone after I lost it

December 6, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Kevin,

Thanks for sharing your experience here. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing a swift

Amazing a swift, got seen by alex in dewsbury vodafone and he made everything fast and simple for me

November 21, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Adam,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex has been amazing and helped up out…

Alex has been amazing and helped up out with our broadband and getting our contracts all sorted, he has had amazing customer service and made our experience very pleasant

November 21, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Chloe,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samuel was extremely helpful and very…

Samuel was extremely helpful and very friendly.

November 11, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Neil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob is fantastic

Rob is fantastic! He’s super patient and knowledgeable, and he made sure we had the best deals for sim and Wi-Fi!

November 5, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Rebecca did great with setting up my new phone and SIM plan today in Dewsbury.

October 28, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Colin,

We're pleased to hear about your recent experience. Thanks for reviewing and sharing this feedback for Rebecca.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband Upgrade

Sam upgraded me to pro 500 broadband for the best price on the market!

October 16, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Rob,

I’m glad to hear you found the best option for you when visiting the store. Thanks for your review for Sam.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great Service, 5/5

Alex in Dewsbury was a great help setting up my brand new Broadband, ready for when I move house in a week's time. Quick and easy process, would recommend.

October 10, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi, Rebecca. Thanks for taking the time to write such a great review! We're delighted that Alex was able to resolve your query. If you ever need further help, don't hesitate to pop our team a message:

Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone


Good luck with your move! Vodafone Social Media Team

Rated 5 out of 5 stars

Renewed broadband and gave advice on…

Renewed broadband and gave advice on data problems

October 4, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Jacqueline,

Thanks for taking your time to leave this review.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

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