"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... See more
Company replied
9 Princess of Wales Precinct, WF13 1NH Dewsbury, GB
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"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... See more
Company replied
Patrick was really helpful in helping me choose the right phone and to get my data transferred for me so I could leave knowing I didn't have to worry about anything.
Company replied
Great work by Chris at Dewsbury store. I had a virus by accident and he sorted it out for me. First rate service.
Jack was a great help. Helped me out getting a new phone and setting it all up, also got me a faster speed with my WiFi for less money. Will definitely be back to Dewsbury when my husband is due for a... See more
Company replied
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9 Princess of Wales Precinct, WF13 1NH, Dewsbury, United Kingdom
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Came in as missed my delivery of broadband router. Natasha sorted this. Rob then upgraded my phone as mine is getting old. Happy with service

Reply from Vodafone UK - Dewsbury
Came in to renew my SIM card. Sam & Rob served me. They were friendly and efficient and got clarification my my calls to Australia

Reply from Vodafone UK - Dewsbury
Rob at the Vodafone store in Dewsbury town centre was absolutely amazing. We had a really confusing situation and he saved the day. Managed to get everything sorted. So so grateful.

Reply from Vodafone UK - Dewsbury
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