Vodafone UK - Dewsbury Reviews 

149
TrustScore 5 out of 5

4.9

9 Princess of Wales Precinct, WF13 1NH Dewsbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... See more

Company replied

Rated 5 out of 5 stars

Patrick was really helpful in helping me choose the right phone and to get my data transferred for me so I could leave knowing I didn't have to worry about anything.

Company replied

Rated 5 out of 5 stars

Great work by Chris at Dewsbury store. I had a virus by accident and he sorted it out for me. First rate service.

Rated 5 out of 5 stars

Jack was a great help. Helped me out getting a new phone and setting it all up, also got me a faster speed with my WiFi for less money. Will definitely be back to Dewsbury when my husband is due for a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dewsbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 9 Princess of Wales Precinct, WF13 1NH, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy with store service

Happy with store service. Rob is the best!

September 22, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Diane,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

1st class service from Alex in store

September 16, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Leslie,

Thanks for sharing your recent positive experience in our store. We're happy to hear Alex provided great service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rebecca was very helpful setting up my…

Rebecca was very helpful setting up my new phone in dewsbury, today. Great service.

September 9, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Joy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob Moved me from pay as you go to…

Rob Moved me from pay as you go to unlimited pay monthly happy with service

August 25, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Nasir. Thank you for your review for Rob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both Sam and rob were very helpful with…

Both Sam and rob were very helpful with upgrading my sons phone Thank you

August 25, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Elizabeth. Thank you for your review for Sam and Rob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Al

Good service from Al very quick and professional

August 1, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Sam,

Thanks for the lovely review and fantastic support for Al.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rebecca set my phone up that i…

Rebecca set my phone up that i previously ordered here

July 20, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Helen,

Thanks for the lovely review and fantastic support for Rebecca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honest professional advice from Rob…

Honest professional advice from Rob thank you

July 11, 2023
Unprompted review
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Reply from Vodafone UK - Dewsbury

Hi Georgina,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Alex in transferring…

Great service from Alex in transferring my data in store!

July 7, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Thanks for your fab feedback Mansoor. It's great to see Alex was so helpful and transferred everything to your new phone.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my tablet and broadband in…

Upgraded my tablet and broadband in store. Easy experience and Sam was a big help in getting it sorted for me!

July 1, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Alex,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the store to get a new sim for…

Went to the store to get a new sim for my wife and saw Sam to so. Was super easy and he did it in not time, number moved over from EE on the Monday! Good shop and good staff that look after you 👍

June 9, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good in Vodafone

June 21, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Rubina,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

May 7, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Oliver,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone upgrade

Popped into the shop as my upgrade was due and got a new phone and everything was sorted out for me. Amazing as usual.

May 5, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Lynn,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New deals!

upgrade, new tablet and joined your broadband

May 4, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Paul,

It's great to hear all of the services you've got with us. Thanks for your review.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Happy with service in store

May 4, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Anita,

Thanks for your support for our store. It's great to hear you're happy with the service.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service by Sam

Great service by Sam. Credit to the company

April 28, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Jordan,

Thank you for your review. I’ll be sure to pass on the feedback for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

April 29, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Craig. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly approach to customers

April 28, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Christopher,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Service with Rob in-store…

Fantastic Service with Rob in-store today very friendly and helpful

April 28, 2023
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Jayne,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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