Vodafone UK - Doncaster Frenchgate Reviews 

249
TrustScore 5 out of 5

4.9

Unit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB


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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a really positive experience at the Vodafone store in Frenchgate, Doncaster, thanks to Sharan. They were very polite, friendly and professional. I was seen straight away and Sharan so... See more

Company replied

Rated 5 out of 5 stars

Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... See more

Company replied

Rated 5 out of 5 stars

Danii was very efficient, not pushy at all and explained everything in a clear and concise manner. They managed to get us a fantastic deal and provided us with the exact device we wanted with ver... See more

Company replied

Rated 5 out of 5 stars

Grate service from Andreea and full team was amazing and helpful, thanks Andreea for sort out are 3 account with no stress, clear helpful advice, hope to see again at are next upgrade 😀

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Doncaster Frenchgate

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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4.9

All reviews

(249)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful staff and Great deals!

We recently visited Vodafone Doncaster, because our monthly bill had increased compared to when we first signed up two years ago.
Rob was extremely helpful _he explained that the increase happened because our original contract peroid had ended and the plan had automatically moved to the standard rate which we hadn't realised. He then adjust our plan, giving us a lower monthly price with double the Internet speed!
Huge thanks to Rob and the whole team for the awesome service.

October 15, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

I came into the French gate center to…

I came into the French gate center to the Vodafone shop to change my pay as you go contract to a monthly account. I was looked after by Sharan who skillfully talked me through my options which was duly put in place Sharran was patient and helpful he did all he could to make the process as easy as possible. Thank you Vodafone and Sharran

October 3, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sharanpreet gave great advice and…

Sharanpreet gave great advice and service I bought a broadband connection from him very polite and explained everything

October 10, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite

Polite, Friendly

October 6, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrea was very helpful and extremely…

Andrea was very helpful and extremely kind, very supportive and made me feel very comfortable during my purchase. Highly recommended from me to other users and will highly rate her again

October 5, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danii was really pleasant and helpful…

Danii was really pleasant and helpful went through all my options and even saved me money on my broadband while doubling our speed! Couldn’t be happier excellent service

October 5, 2025
Unprompted review
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Reply from Vodafone UK - Doncaster Frenchgate

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service

Incredible service, genuinely so happy to come in and see Andreea she always explains things so well and seems able to sort any issue! Thanks so much lovely

October 2, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danii was very helpful and…

Danii was very helpful and understanding, she made the process less stressful and helped us, she gave us advice of what to do next with our situation, very grateful for Danii help thank You

September 26, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Having a nice conversation and lovely…

Having a nice conversation and lovely attitude with Vodafone staff Tazmzin…

September 26, 2025
Unprompted review
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Reply from Vodafone UK - Doncaster Frenchgate

Hey Puneet,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great work

Danii at the Doncaster branch who sorting everything out for me was very professional and polite she helped me understand how everything worked and it was a pleasure doing business with her.

September 19, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Chris,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Danii.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well done Sharan.

Sharan was a very pleasant and helpful person. Competent . Explained everything carefully. The manager was also helpful by checking he had done all correctly changing our broadband over. Highly recommend this store and it's staff.

September 23, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Marilyn,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Andreea thankyou

September 20, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from amanda

September 11, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was at doncaster frenchgate vodafone…

I was at doncaster frenchgate vodafone store to transfer my phone and broadband to their’s at almost closing time but still they (Tamzin and Andrea) welcomed and helped me through the process . Thank you

September 10, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Atit,

Thanks for the lovely review and fantastic support for Tamzin and Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanda was very helpful!

Amanda was very helpful!

September 8, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Andrei,

Thanks for the lovely review and fantastic support for Amanda.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband change

We were interested in changing broadband providers due to a hefty raise from our current provider. Danii explained the offers available and proceeded to get us the best deal possible by also offering a phone deal at the same time. I felt confident we were getting the best deal for us and all explained really well.

August 29, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dani in the Doncaster store was…

Dani in the Doncaster store was extremely helpful, she made the process easy and straightforward, I would definitely ask for Dani if I went to that store again. 10/10

August 16, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that your experience was easy and straightforward. We appreciate your positive feedback and are glad that our team member was so helpful.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanda was super efficient in every…

Amanda was super efficient in every way, new all the answers to my questions and explained everything thoroughly

August 11, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Peter,

Thanks for the lovely review and fantastic support for Amanda.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service from Tamzin that…

Good customer service from Tamzin that she is freshly moved in to the compact
Good luck

August 9, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Ionut,

Thanks for the lovely review and fantastic support for Tamzin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly person and helpful.

Very friendly assistant and patient.

August 7, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Anisoara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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