Vodafone UK - Doncaster Frenchgate Reviews 

250
TrustScore 5 out of 5

4.9

Unit 36 , Frenchgate Centre, DN1 1SR Doncaster, GB


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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a really positive experience at the Vodafone store in Frenchgate, Doncaster, thanks to Sharan. They were very polite, friendly and professional. I was seen straight away and Sharan so... See more

Company replied

Rated 5 out of 5 stars

Visited Vodafone Doncaster today and met Andreea. What a pleasant surprise it was to find a someone who was so friendly and helpful and took the time to actually listen to the problems we were having... See more

Company replied

Rated 5 out of 5 stars

Danii was very efficient, not pushy at all and explained everything in a clear and concise manner. They managed to get us a fantastic deal and provided us with the exact device we wanted with ver... See more

Company replied

Rated 5 out of 5 stars

Grate service from Andreea and full team was amazing and helpful, thanks Andreea for sort out are 3 account with no stress, clear helpful advice, hope to see again at are next upgrade 😀

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Doncaster Frenchgate

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 36 , Frenchgate Centre, DN1 1SR, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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1-star

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4.9

All reviews

(250)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Good customer service from Tamzin that…

Good customer service from Tamzin that she is freshly moved in to the compact
Good luck

August 9, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Ionut,

Thanks for the lovely review and fantastic support for Tamzin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly person and helpful.

Very friendly assistant and patient.

August 7, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Anisoara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danii helped us upgrade two of our…

Danii helped us upgrade two of our devices. She was very helpful, very knowledgeable, and very friendly. Thank you so much.

August 2, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Richard,

Thanks for the lovely review and fantastic support for Dani.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience was above and beyond…

My experience was above and beyond excellent Amanda the lady that helped me was very patient with me I'm very nervous and stumble a lot over my words but she made me feel welcome and informed while take time to explain the steps without talking down to me

July 23, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Lee

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Danii from start to…

Great service by Danii from start to finish

July 21, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Charlene,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Danii.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danielle was beyond helpful!

Danielle was so helpful, did the best deal she could for me, was really nice and made sure everything made sense. Made a new phone experience really easy and simple. Couldn’t recommend her help enough! Thankyou so much!

July 19, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Helayna,

Thanks for the lovely review and fantastic support for Danielle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. went for new phone. get great value for money

July 12, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Pav,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exellent

Exellent - Andreea guided me through a rather complex process, step by step. Very patient, eager to help - very helpful at evefy stage. Highly recommended

July 12, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Paul ,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

This is the second time I’ve been visiting this week and the service I got was amazing both times . Staff is so helpful and they always go above and beyond to help and find the best deals for you
The first time I was helped by Dani and the second time by Andreea, both were extremely helpful

July 3, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Klea,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb customer care from Danielle

I was looked after by Danielle in the Doncaster City Centre branch. She was endlessly helpful in helping update my aged mother's phone offering tremendous reassurance, kindness and expertise. Thank you very much indeed, Danielle.

June 27, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Andy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dani was amazing…she’s so knowledgeable…

Dani was amazing…she’s so knowledgeable about everything! Friendly and calm.

June 16, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

We're happy to hear that you found our team member knowledgeable and helpful! We appreciate you taking the time to share your positive experience with us.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Less than 1 star- fake company

Does anyone knows the way how to successfully and quick sue that company ? This is absolutely unbelievable how weak and shit their connection is even my 32 MBS from BT what I had before was better and more stable to play online I’m lucky that all our 4 mobiles got a different providers

June 9, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hi Adam. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone.

We would recommend heading over to our 'Check my service' online tool https://vodafone.uk/3lf0Jx8 - select the 'Broadband' option and enter your postcode. You'll also be able to run a test to check for faults with your broadband connection by selecting the 'Check my connection' button – you’ll need your My Vodafone login details to do this.

Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea at frenchgate Doncaster was…

Andreea at frenchgate Doncaster was brilliant
So helpful and made process so easy

June 7, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hi Andrew, we are pleased to hear about your fantastic experience. It's great to hear Andreea was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robert

Rib was a great help to us, taking time out of his busy assistant managerial day to sort out our new broadband. He was polite, visually appealing, wore glasses and was ginger. Also, my infant son was entertained by an eccentric female member of the team whilst the glasses man sold us the internet package. Michael was also a great help. We will definitely be returning to this showroom in future to perform any upgrades or new purchases as long as Reb is there to welcome us. Well done Rab! x

June 4, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Ashley,

Thanks for the lovely review and fantastic support for Robert.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Robert helped me solve an issue with…

Robert helped me solve an issue with transferring a number from business to personal. He was very polite and knowledgeable. Would recommend!

June 3, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently visited the Vodafone store…

I recently visited the Vodafone store in Doncaster and was helped by Danii. She was absolutely fantastic—really nice, super friendly, and incredibly helpful throughout my visit. Danii took the time to answer all my questions and made sure I understood everything, going above and beyond to make sure I was happy with my choices. Her positive attitude and genuine care made the whole experience stress-free and enjoyable. I couldn’t have asked for better service—thank you, Danii! Highly recommended!

June 1, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sure

Sure! Here's a short and professional review for Andreea at Vodafone:

---

I had a great experience with Andreea at Vodafone. She was knowledgeable, friendly, and went out of her way to help me find the best solution for my needs.

May 24, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Monica,

Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience with Andreea…


I had a great experience with Andreea from Vodafone! He was incredibly helpful, patient, and knowledgeable throughout the entire process of setting up my new contract. She took the time to explain all the options clearly, answered all my questions, and made sure I got the best deal to suit my needs. Her friendly and professional attitude made the whole experience smooth and stress-free. Thank you, Andreea, for your excellent customer service – you’re a real asset to Vodafone!

May 24, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Loredana,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheaper providers going

The services was fantastic all the way through happy with information given to my self too services one again cheaper around for new iPhone 16

May 23, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Adam,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phones.

Andreea was very helpful and it was obvious that she knew how to do her job. She made sure we understood our options and made every effort to make sure we went away with the deal we wanted.

May 15, 2025
Unprompted review
Vodafone UK - Doncaster Frenchgate logo

Reply from Vodafone UK - Doncaster Frenchgate

Hey Wayne,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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