The Manager, Sam and previously Jade provided an excellent service to try and help solve a problem that both online agents and consumer care were dealing with and I dont even have a current active vod... See more
Company replied
Location
Switch location8 Cornhill, DT1 1BA Dorchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie
Company replied
Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... See more
Company replied
Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorchester
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
8 Cornhill, DT1 1BA, Dorchester, United Kingdom
4.9
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, easy and quick to get exactly what I wanted. Definitely recommend 😊
May 13, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Dorchester
Thanks for your fab feedback, it's great to see the team were able to help.
All the best, The Vodafone Social Media Team
Thank you so much ,Ryan !
Thank you so much ,Ryan !!
We are really happy with your assistance today .Cheers
May 10, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Thank you for your review JP. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
Awesome service from Bryan
May 10, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Fantastic
As usual, excellent service/assistance, patience and congeniality. 10/10
Served by Ryan and Evily in Dorchester.
May 1, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Suzanne. Thank you for your review for Ryan and Evily. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorchester
Hi Julie, I'm Glad to see Ryan was able to help you today.
Thanks for your feedback, The Vodafone Social Media team
Was served by Alex
Was served by Alex, he was very attentive and provided a high level of customer service. I couldn't have asked for better, and he even stayed on after closing time to make sure I got sorted.
April 12, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
It's great to see Alex was able to help and left such a great impression on you!
Thanks, The Vodafone Social Media Team
Excellent service
Paul was really great at helping us find the best plan and saved us money off our bill. Highly recommend all staff were really helpful.
April 12, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Ryan, It's great to see we've been able to find you a great plan, and help you save a little too. Thanks for your feedback, The Vodafone Social Media team
Ryan was the best
Ryan was very useful and entertaining at the same time. 👍
April 8, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Kevin. Thank you for your review for Ryan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorchester
Hi Jim,
Thanks for your review and feedback for Trey.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service beyond expectations
Service beyond expectations. Going the extra mile by Ryan
March 22, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Satisfactory and informative today from…
Satisfactory and informative today from Ryan
March 21, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
It's really great to see Ryan was able to get your issues sorted today Stella.
Thanks, The Vodafone Social Media Team
Evily was very patient and kind
Evily was very patient and kind . I have the best deal on my upgraded phone
March 19, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi William. Thank you for your review for Evily. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Immediate understanding of my problem…
Immediate understanding of my problem coming up with 100% of needed solutions and giving time to sort them out.
March 6, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Chris,
This is such a great review for our Dorchester store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent service upgrading my phone…
Excellent service upgrading my phone today
February 20, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Julian,
Thanks for taking your time to leave this review for our Dorchester store.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Alex in Dorchester was great and very…
Alex in Dorchester was great and very helpful!
Sorted my issues very quickly and resolved everything and got a nice new phone
February 9, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Ellen-Louise,
Thanks for taking the time to leave a review and feedback for Alex, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff. Very informative and accommodating.
February 5, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Elizabeth,
We're pleased to hear about your recent experience. Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Alex was very helpful and polite
February 3, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Tasha. Thank you for your review for Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Now that's what I call service
I had contact with three members of staff, Alex, Paul and Hamish. All were very helpful and doing their best to find me the best deal to suit my needs. I walked away very happy.
January 27, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hey Michael,
Thank you for your review and great feedback for the team. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was incredibly helpful
Dan was incredibly helpful, patient and knowledgeable.
January 18, 2024
Unprompted review
Reply from Vodafone UK - Dorchester
Hi Ali,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.