Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... See more
Company replied
St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
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Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... See more
Company replied
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... See more
Company replied
Team at Dorking Vodafone did a great job setting up my account. I wandered into the store quite late in the afternoon, and two of the staff (one who was supposed to have left) took a load of time, a... See more
Company replied
Amin and Matt were brilliant and so helpful (unlike the customer service line after a 30 minute call was no help whatsoever!). My son had just arrived in Hungary and was unable to use his phone. We we... See more
Company replied
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St Martins Walk , 137 High Street, RH4 1AQ, Dorking, United Kingdom
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Eric is an asset to your team. He handled all my queries professionally and speedily.

Reply from Vodafone UK - Dorking
I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.

Reply from Vodafone UK - Dorking
Eric was great and explained everything well, so even an technophobe like me could understand. Thank you

Reply from Vodafone UK - Dorking
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.

Reply from Vodafone UK - Dorking
Junior have been a great help, thank you so much

Reply from Vodafone UK - Dorking
Eric was very helpful, a very pleasaant young man. Thank you.

Reply from Vodafone UK - Dorking
Eric and Junior listened to my requirements,offered me a couple of phones that fitted well and proceeded to take care of setting me up with my new phone.
cannot thank them enough !

Reply from Vodafone UK - Dorking

Reply from Vodafone UK - Dorking
I would like to say how well Eric and his colleages have helped me buy my new phone today. They have been very helpful.

Reply from Vodafone UK - Dorking
Justin was fabulous and extremely helpful

Reply from Vodafone UK - Dorking
VISITED THE SHOP YESTERDAY AND MET SONAL WHO WAS FANTASTIC, SHE HELPED ME WITH MY NEW SIM DEAL AND WITH ALL MY OTHER ACCOUNTS AND MANAGED TO SAVE ME SOME MONTHLY OUTGOINGS. TOP WORK!

Reply from Vodafone UK - Dorking
Justin was a fantastic help from start to finish. Even when I messed up the phone data transfer and had to take the phone back, he was great. Nothing was too much trouble. He was friendly and professional and I’m very grateful. Please pass on my thanks to him. He’s a credit to Vodaphone.. 👍Matt

Reply from Vodafone UK - Dorking
Eric was very helpful transferring my phone data

Reply from Vodafone UK - Dorking
Justin and Junior were very proficient and helpful.in advising on new phone and setting it up.

Reply from Vodafone UK - Dorking
A really helpful conversation with Sonal in the Dorking Branch. So good to speak to a knowlegable human. Thank you for your patience.

Reply from Vodafone UK - Dorking
Justin has been so patient and helpful. Thoroughly recommended for advice and services.

Reply from Vodafone UK - Dorking
Very helpful staff Eric and Sonal really caring and able to assist me.

Reply from Vodafone UK - Dorking
Really good service from Juno and Justin. Thank you

Reply from Vodafone UK - Dorking
Brilliant service from Eric at Vodafone. Thank you.

Reply from Vodafone UK - Dorking
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