The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... See more
Company replied
Location
Switch locationSt Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
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See what reviewers are saying
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... See more
Company replied
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... See more
Company replied
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorking
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, United Kingdom
4.9
Excellent
169 reviews
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EXCELLENT WORK FROM SONAL
VISITED THE SHOP YESTERDAY AND MET SONAL WHO WAS FANTASTIC, SHE HELPED ME WITH MY NEW SIM DEAL AND WITH ALL MY OTHER ACCOUNTS AND MANAGED TO SAVE ME SOME MONTHLY OUTGOINGS. TOP WORK!
February 18, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Mr D Trottman,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sonal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone employee of the year!!
Justin was a fantastic help from start to finish. Even when I messed up the phone data transfer and had to take the phone back, he was great. Nothing was too much trouble. He was friendly and professional and I’m very grateful. Please pass on my thanks to him. He’s a credit to Vodaphone.. 👍Matt
February 13, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Eric was very helpful transferring my…
Eric was very helpful transferring my phone data
February 1, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Jackie,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Justin and Junior were very proficient…
Justin and Junior were very proficient and helpful.in advising on new phone and setting it up.
January 31, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A really helpful conversation with…
A really helpful conversation with Sonal in the Dorking Branch. So good to speak to a knowlegable human. Thank you for your patience.
January 28, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hi Annette ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sonal —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Justin has been so patient and helpful
Justin has been so patient and helpful. Thoroughly recommended for advice and services.
January 27, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Philippa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful staff Eric and Sonal…
Very helpful staff Eric and Sonal really caring and able to assist me.
January 19, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Gill,
Thanks for the lovely review and fantastic support for Eric and Sonal
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eric was Very helpful.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Really good service from Juno and Justin. Thank you
December 12, 2025
Unprompted review
Reply from Vodafone UK - Dorking
Hey Bob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from Eric at…
Brilliant service from Eric at Vodafone. Thank you.
December 8, 2025
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Justin fantastic at vodaphone shop dorking
Justin brilliantly helpful in shop today.
Congrats to Vodaphone for keeping the High St shop open!
December 5, 2025
Unprompted review
Reply from Vodafone UK - Dorking
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sonal and junior were awesome
Sonal and junior were awesome. Helped us out a couple of times and got us out of some tech trouble with ease and a great attitude. Cheers guys!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Dorking
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Junior and Sonal were fantastic!!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Dorking
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had brilliant treatment from Eric
I had brilliant treatment from Eric. He is a star. He was patient and explained everything to me. Dont lose him.
November 10, 2025
Unprompted review
Reply from Vodafone UK - Dorking
Hi. We're happy to hear that you had such a positive experience. It's great to know that you felt well-informed and cared for. Thank you for your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonal and Justin from Dorking Vodafone…
Sonal and Justin from Dorking Vodafone have spent a long time with me. Carefully explaining new contract etc to me with kindness and efficiency ‘
October 15, 2025
Unprompted review
Reply from Vodafone UK - Dorking
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Really polite helpful service and…
Really polite helpful service and advice. Eric explained everything clearly, and resolved the problems.
October 5, 2025
Unprompted review
Reply from Vodafone UK - Dorking
Hey Don,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice people in the shop can't do enough too help well done guys
September 20, 2025
Unprompted review
Reply from Vodafone UK - Dorking
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Eric was extremely helpful and…
Eric was extremely helpful and addressed all my problems and issues.
September 18, 2025
Unprompted review
Reply from Vodafone UK - Dorking
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Junior was extremely helpful
Junior was extremely helpful, and agreed to waive the £25 data transfer charge as I hadn't been prevoiusly advised of this. Extremely helpful and courteous staff. Thoroughly recommended.
September 18, 2025
Unprompted review
Reply from Vodafone UK - Dorking
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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