The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... See more
Company replied
St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
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The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... See more
Company replied
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... See more
Company replied
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... See more
Company replied
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... See more
Company replied
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St Martins Walk , 137 High Street, RH4 1AQ, Dorking, United Kingdom
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Junior is usually helpful and friendly and competent young man - promote him quickly! PS: I am not his dad

Reply from Vodafone UK - Dorking
Very helpful and service great attitude from Matt. He was clear calm and concise.

Reply from Vodafone UK - Dorking
Justin was helpful from start to finish. Painless and efficient.

Reply from Vodafone UK - Dorking
Excellent service and help from Junior at Dorking made the process of setting up my new phone very easy.

Reply from Vodafone UK - Dorking
Very knowledgeable and helpful, great guidance about which new phone would suit me best

Reply from Vodafone UK - Dorking
Matt was amazing great service setting up my new phone

Reply from Vodafone UK - Dorking
Junior & Kishen at the Dorking store were extremely knowledgeable & helpful. They went over & above helping myself & my partner to set up our new phones. They answered all of our questions & made sure we both understood everything. Thank you so much to both of you

Reply from Vodafone UK - Dorking
Junior and kishy are a pleasure to deal with will definitely come back again

Reply from Vodafone UK - Dorking
Amin in the Dorking shop has been fantastic. Superb service

Reply from Vodafone UK - Dorking

Reply from Vodafone UK - Dorking

Reply from Vodafone UK - Dorking
Matt was extremely helpful setting up my contract and finding me a great deal. Service was professional and knowledgeable, and very friendly!

Reply from Vodafone UK - Dorking
Matt and Kiss were superb. So friendly and helpful

Reply from Vodafone UK - Dorking
Professional advice and help second to none. By Justine

Reply from Vodafone UK - Dorking
Matt was extremely helpful and offered a fabulous service thank you

Reply from Vodafone UK - Dorking
Matt helped me instal my knew phone he was efficient and professional

Reply from Vodafone UK - Dorking
Matt was amazing helping me with my new phone. Vodafone in Dorking always very helpful. Amazing place so helpful.

Reply from Vodafone UK - Dorking
First class service from everyone at the Dorking store. Got everything sorted out when I had a few issues after upgrading online.

Reply from Vodafone UK - Dorking
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