The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... See more
Company replied
Location
Switch locationSt Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
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See what reviewers are saying
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... See more
Company replied
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... See more
Company replied
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorking
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, United Kingdom
4.9
Excellent
170 reviews
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I always get the very best service in…
I always get the very best service in the Dorking Vodafone shop. Junior has solved my charging problem and sorted everything for me.
August 27, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Barbara,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kiss and the team at Vodafone have been…
Kiss and the team at Vodafone have been absolutely brilliant and wonderful to deal with. They are a massive help. I highly recommend you go to the store in Dorking.
August 19, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kish has been extremely helpful
Kish has been extremely helpful, polite and courteous. It has been a pleasure dealing with Kish today and because of him we will continue to use Vodafone.
August 19, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey Angie, Thanks for your awesome feedback for Kish. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
Reply from Vodafone UK - Dorking
Hi D Wiscombe,
Thanks for your review for Adi.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Outstanding service from Matt
Outstanding service from Matt. Knowledgeable and attentive and friendly service. Many thanks.
August 6, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Justin was brilliant can’t thank him…
Justin was brilliant can’t thank him enough.a star service
August 1, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Daniel,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kish was very helpful and considerate
July 21, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
adi was helpful and sorted my phone…
adi was helpful and sorted my phone issue .
July 12, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Mike,
Thanks for your review for Adi. We appreciate your support.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Quick and efficient
Quick and efficient . Very helpful dealt with query . Saved me on mobile and switched broadband too.
July 12, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Shaz,
This is a great review for our Dorking store. I’m glad to hear you found the best option for you when visiting the store.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.
Thanks again,
Vodafone Social Media team
Happy with service Matt very helpful
July 12, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Eveline. Thank you for your review for Matt. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Justin was fantastic staff at Vodafone…
Justin was fantastic staff at Vodafone shop in Dorking was very helpful I really wants to thank you for all information and help he give us
July 7, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Thank you for your review Cengiz. It's good to read Justin was able to help and provide all the information you needed.
Thanks again, The Vodafone Social Media Team
Helpful young man help me save £35 of…
Helpful young man help me save £35 of my current provider. Will definitely use again.
June 27, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Elaine,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Kiss assisted me at the Dorking branch.
Kiss assisted me at the Dorking branch.
He is a credit to you and made my upgrade a pleasurable experience.
10/10 on allaspects of his service
June 21, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey Trevor,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Excellent service as usual
Excellent service as usual, great advice and all set up in super fast time. Definitely recommend.
June 3, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey Haydn,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mat Amin and Krish were so helpful when…
Mat Amin and Krish were so helpful when upgrading mums phone. Didn't try to oversell and made it so easy big thank you
May 19, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Lisa, thanks for your feedback for our team. It's great to see they were patient and helpful while your mum made her decision.
Thanks,
The Vodafone Social Media Team
Junior was extremely informative today…
Junior was extremely informative today and answered all my questions. I come into your physical store as human interaction is vital in my choice of phone contract provider.
May 17, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Rosa,
We appreciate your kind words and feedback for Junior. Thanks for taking your time to post this review.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Get help From Junior at Vodafone in…
Get help From Junior at Vodafone in dorking, very well with my new contact
May 16, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hey Phad,
Thanks for the lovely review and fantastic support for Junior!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Here I am in the shop in Dorking and got a great service from a guy called Junior, you should promote him
May 9, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi. Thank you for your review for Junior. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Help for old people who are totally confused with technology
Justin at dorking resolved my problem I am always delighted at the service I get at this shop your staff are a credit to your organization
May 8, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Norman,
Thanks for the fantastic feedback for Justin, it's really appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Kish was brilliant to deal
Kish was brilliant to deal, he is a massive influence for staying with Vodafone. He was extremely helpful in upgrading my phone plan
May 4, 2023
Unprompted review
Reply from Vodafone UK - Dorking
Hi Myrna, I'm glad Kish left such a positive impression on you.
Thanks again,
The Vodafone Social Media Team
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