Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you
Company replied
Location
Switch location21 Biggin Street, CT16 1BH DOVER, GB
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See what reviewers are saying
Fantastic service form all colleagues in Dover Store. I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishin... See more
Company replied
Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... See more
Company replied
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
21 Biggin Street, CT16 1BH, DOVER, United Kingdom
4.9
Excellent
131 reviews
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Zack very helpful member of staff…
Zack very helpful member of staff sorted out our issue very quickly and professionally highly recommended!
May 9, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Teodor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zack And Brad where very helpful with…
Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you
May 9, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Sean,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service form all colleagues…
Fantastic service form all colleagues in Dover Store.
I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishing work. They make sure I get the best deal possible. Great service all round, polite and friendly staff.
April 15, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service friendly informative and…
Great service friendly informative and helpful
April 1, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with the service we received…
Very happy with the service we received today at the dover store
March 21, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bradley was unbelievable
Bradley was unbelievable, his customer service skills are out of this world, very friendly and approachable and he there was no messing about and got my upgrade sorted smoothly
March 7, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Alfie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Te
Great service from zac
March 7, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Liam,
Thanks for the lovely review and fantastic support for Zac.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zack
Zack, the agent, was extremely helpful in guiding us to renew our contract.
February 16, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Gordon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant
Brilliant. Thanks Zac, you've been so helpful. Broadband and new mobile phone contract.
February 16, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Elaine,
Thanks for the lovely review and fantastic support for Zac.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in to store today to get some help…
Went in to store today to get some help with these adverts that keep spamming my phone.
Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.
Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation
February 7, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Jay,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online
February 6, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zack
Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem
January 27, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Steve,
Thanks for the lovely review and fantastic support for Zack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went into store yesterday to ask about…
Went into store yesterday to ask about home broadband options as I’m currently with star link but they charge an arm and a leg for there service.
The advisor inside Bradley managed to sort me out with a 910mpbs broadband for more than half the price of what I was paying for star link.
Quick and painless visit instore they make sure they understand all your needs and wants and get you sorted rapid!
Highly recommend the guys in there great little team they got and will be going back myself and advising friends and family to do the same for any future enquiries
January 8, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hi Jeremy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Bradley—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Helpful staff member
Wasn’t sure what was going on with my phone went into store and Bradley helped
January 2, 2026
Unprompted review
Reply from Vodafone UK - Dover
Hey Megan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in today like I always do to ask…
Went in today like I always do to ask my silly questions as I’m useless with technology and the lovely girl I think her name was Samantha and her colleague Brad weee extremely helpful and managed to fix my storage issue.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Maureen,
Thanks for the lovely review and fantastic support for Samantha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went into store today to upgrade my…
Went into store today to upgrade my phone as I was on a iPhone 7 and needed to upgrade.
Bradley who served me was absolutely brilliant he dealt with me accordingly and run me through all the upgrade costs and he much my future bill is going to cost and to my surprise he managed to get it cheaper than what I’m paying now!
Highly recommend the Dover Vodafone branch lovely group of guys and girls in there and definitely will be going back for any other questions or query’s I have.
December 29, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Jermain,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zack in the Dover store was very polite…
Zack in the Dover store was very polite and explained everything in detail, very knowledgeable and helped me fix my bill so that I got a great deal
Happy to recommend the store because of him
December 16, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Jake,
Thanks for the lovely review and fantastic support for Zack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sean.
Excellent service from Sean.. went above and beyond beyond!!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Dover
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
good work by the employee
The employee did a good job, he helped me change everything I wanted. I think he could have gotten a bonus, he fixed everything quickly. (Sean)
October 27, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi. We're happy to hear that the employee delivered excellent service and efficiently addressed your needs. We appreciate your positive feedback and will certainly take note of your suggestion. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff in Dover shop
Sean and Zack have been wonderfully helpful to myself and my husband. They are assets to Vodafone
October 17, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Christina. Thank you for your review for both Sean and Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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