Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... See more
Company replied
Location
Switch location21 Biggin Street, CT16 1BH DOVER, GB
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See what reviewers are saying
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... See more
Company replied
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... See more
Company replied
I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
21 Biggin Street, CT16 1BH, DOVER, United Kingdom
4.9
Excellent
140 reviews
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Brilliant people!
Have been helped by three of the staff and they are brilliant. Sean, Zac and Sam are all incredibly helpful. Top recommendation.
May 29, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Canterbury,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Samantha,
I have been putting off having a new phone for ages, but the lovely young lady, Samantha, in the Dover shop, made it sooooo easy for me.
She was friendly, understanding and efficient, thank you, I am so grateful for all her help.
May 10, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Lisa,
Thanks for the lovely review and fantastic support for Samantha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff.
Really helpful and friendly staff.
Saved me money on my sim and broadband as I was out of contract.
Would highly recommend Vodafone Dover.
May 10, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Susan,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I spoke to a lovely young girl called…
I spoke to a lovely young girl called Sam she was so friendly and helped me out can’t thank her enough
May 8, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Aydan ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
After days of robot chats and phone…
After days of robot chats and phone calls to Vodafone, I gave up and went into the shop. Sean was amazing, discount on my current bill and solved my issues within minutes. Definitely coming back for my upgrade in November. Thank you
April 30, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Hazel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zack was amazing
Zack was amazing, brilliant customer service, all the staff are great everything I visit the store
April 12, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very new phone helpful and sorted everything out…
Very helpful and sorted everything out very quickly. Great Service
April 4, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hey Jacqueline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Dover today to upgrade my…
Went to Dover today to upgrade my phone,Shawn & Sophie so helpful & full of knowledge. Very patient & informative.
March 24, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Jane,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The sales adviser did a great job…
The sales adviser did a great job helping me get my broadband activation date sorted. It was a great experience
March 24, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi there,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zack and Sophie were amazing with great…
Zack and Sophie were amazing with great customer service
March 12, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Zack was brilliant
February 20, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Elizabeth,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dover Vodafone
There were problems transferring data from my old phone. Amber persevered until it was done and gave ne useful information in the process. Experience was excellent and I am very grateful.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Ann,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, very friendly, helped us out with getting a new sim only deal. Amber was very helpful, will definitely be back again.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi James,
This is lovely feedback for Amber. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Really lovely to speak to and very…
Really lovely to speak to and very helpfull
February 6, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Anna,
Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic service from Sean and Amber…
Fantastic service from Sean and Amber today, helped me fix my phone issue
January 29, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi Richard,
Thanks for your review for Sean and Amber. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic service from Sean and Elise
Fantastic service from Sean and Elise
January 20, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hello, Lewis,
Thanks for letting us know what an amazing job Sean and Elise did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zack couldn't have been more helpful
Zack couldn't have been more helpful. Thank you Vodafone
January 18, 2025
Unprompted review
Reply from Vodafone UK - Dover
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Zack was amazing and helped me so well…
Zack was amazing and helped me so well getting a new phone. Lovely man.
December 12, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Amanda,
This is a great review for Zack. Thanks for taking your time to share and we hope you're enjoying your new phone. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
So helpful and extremely knowledgeable
So helpful and extremely knowledgeable
December 9, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Lisa,
It's great to hear about your recent experience, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Customer Service in local store..
Elise and Amber gave great customer service at closest store in Dover.. They were extremely helpful and lovely to talk to in providing a very easy, stress free transition to a new beneficial contract..
December 6, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Thea. Thank you for your review for both Elise and Amber. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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