Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... See more
Company replied
Location
Switch location21 Biggin Street, CT16 1BH DOVER, GB
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See what reviewers are saying
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... See more
Company replied
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... See more
Company replied
I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
21 Biggin Street, CT16 1BH, DOVER, United Kingdom
4.9
Excellent
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Amber and her co-worker was very…
Amber and her co-worker was very helpful and went above and beyond. Very happy
November 30, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Daniel,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Zack provided great service
November 28, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi John,
Thanks for sharing this review for Zac. We appreciate your support. We're here to help if you need anything in the future. You can reach us, by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great local shop
Great local shop
Really knowledgeable helpful staff
November 21, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Lin,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I came in knowing nothing but Sean and…
I came in knowing nothing but Sean and Elise at the Dover shop set me up perfectly. Thanks
November 12, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Brian,
Thanks for your 5-star review for Sean and Elise. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Zack helped Me with my transfer
Zack helped Me with my transfer, he was very patient, would definitely recommend
October 24, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Janet. Thank you for your review for Zack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dover
Hello, Steve,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dover Vodafone store.
Well what a joy to go into a store and make getting a new phone easy! Amber was brilliant. Very knowledgeable and made it easy to understand techie stuff!
Brilliant. Thank You!
September 14, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Sue,
This is lovely feedback for Amber. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gee made our experience of switching to…
Gee made our experience of switching to Vodafone painless 5 * service many thanks
September 13, 2024
Unprompted review
Reply from Vodafone UK - Dover
Thanks for your 5 star review, Barbara! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Amazingly helpful and pleasant
I am from London and was only staying in Deal for a few days. I went in because I thought I had a virus on my phone and Amber was so helpful and sorted it immediately. As the time was right I ended up changing my contract for a Talkmobile/Vodafone sim only which involved transferring my number of 25 years. I was very anxious because the transfer was delayed and I went into this store on two more occasions and everyone including Amber and Sean were very patient, professional and pleasant so that I stayed in Deal for extra days because I trusted them contrary to my past experiences in Wimbledon and other London stores. Many thanks once again.,
August 30, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very polite and friendly
Very polite and friendly, answered all my questions and helped me with my upgrade to a new phone.
September 4, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Sarah,
This is a great review for our Dover store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Dover
Hi Tony. Thank you for your review for Amber. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Zack in Dover …
Great service from Zack in Dover really helpful
August 21, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Sadie. Thank you for your review for Zack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sean been very nice and helpful with…
Sean been very nice and helpful with the issue that my phone has since yesterday. Thank you very much for you help 🙏 I'm very happy to get my net back! 😊
August 6, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Karina,
Thanks for your review for Karina. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Dover
Hey Rosalind,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks,
Vodafone Social Media Team
Zack was most helpful- thank you!
July 15, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Shaun,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Zack has been helpful.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Wonderful service,by Zack
June 24, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Mary,
Thanks for the positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Awesome team here
Awesome team here, always so helpful and knowledgeable, wouldn't go anywhere else.thanks Sean!
June 20, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Jeanneke,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zack was amazing
Zack was amazing, my phone was a mess and he sorted it out quickly and professionally in no time. Great service and a real good experience.
June 12, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Stephen,
Thanks for taking your time to leave this review for Zack. It's great to hear your phone is back to normal.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Grate experience
Amazing staff got what I needed and so helpful could recommend them enough
May 31, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Jill,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zack gave me great service and…
Zack gave me great service and transfered my data
May 1, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Robert. Thank you for your review for Zack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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