Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... See more
Company replied
Location
Switch location21 Biggin Street, CT16 1BH DOVER, GB
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See what reviewers are saying
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... See more
Company replied
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... See more
Company replied
I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
21 Biggin Street, CT16 1BH, DOVER, United Kingdom
4.9
Excellent
140 reviews
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Zack and Sean have been exceptionally…
Zack and Sean have been exceptionally kind, calm and helpful in the Dover store. Knowledgable and patient they helped us navigate through the experience, and I recommend them highly! Fantastic, thank you so much!
April 17, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Kylie,
This is such an amazing review for Zack and Sean. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really lovely staff
Really lovely staff. Explained clearly to us abut the repair to watch. He ordered me a new watch there and then an signed up for another contract with new smart watch.
April 2, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hey Lynda,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very nice man called Zack!
Very helpful man called Zack in the Dover store.. knew exactly what he was doing and even saved me money! 100% would recommend! 5 ⭐️
April 1, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hi Tracy. Thank you for your review for Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff was friendly and helpful as…
The staff was friendly and helpful as always, especially a gentleman I believe his name was Samuel or Sam, thank you so much for all of your help, I really appreciate it
January 22, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hey Amanda,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came In again for some help as not too…
Came In again for some help as not too tech savvy unfortunately. Lovely team who don't mind helping and never complain!
January 23, 2024
Unprompted review
Reply from Vodafone UK - Dover
Hey Caroline,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dover
Hi Michelle. Thank you for your review for Sam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely staff in dover
Lovely staff in dover, excellent service each time. Always cheerful and helpful when I go in there; Glad to have them on the highstreet.
December 8, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Beth,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant staff in the dover branch
Brilliant staff in the dover branch! Not great with technology so i popped in and asked for advice and they explained everything thoroughly, wonderful team and they had the patience of a saint. Glad im with vodaphone and i won't ever change! 5/5 customer service from a gentleman named Sam. Will use dover again for anything i need help with :)
December 5, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Talia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brish was brilliant & stayed back to…
Brish was brilliant & stayed back to help!!
November 29, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Emily P,
This is a great review for Bish. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service very pleased with experience, extremely helpful.
November 28, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Amy,
Thanks for taking the time to review, we're pleased to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lisa,Brish and Holly are Very helpful…
Lisa,Brish and Holly are Very helpful and kind!
October 13, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey David,
Thanks for the lovely review and fantastic support for Lisa, Brish and Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The experience was very good
The experience was very good, everything explained to very clearly and the lady in the shop (holly dover branch) was extremely helpful
October 13, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for my wife but Brish was so amazingly helpful and patient and full of good advice. What brilliant service.
The staff in this branch are very pleasant and professional. We will definitely return. Thanks Dover Vodafone.
October 6, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Will,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to Vodafone Dover to sort out bill…
Went to Vodafone Dover to sort out bill issue, went to Folkestone who didn’t help me and when I spoke on the phone the rep was rude and shouting at me, finally Brish was able to help me sort everything today and call cancellations for one of my numbers, thank you for your service
September 19, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Rufat,
Thanks for letting us know what an amazing job Brish did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Saw brish and Lisa today for an upgrade…
Saw brish and Lisa today for an upgrade went great will be back again
September 16, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi there,
Thank you for reviewing. We're pleased to hear about your recent experience and the great service Lisa has provided.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Lisa was fantastic
Lisa was fantastic! Wow - what a great asset to your company !
Thank you for being so kind !
September 16, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Diana,
Thanks for taking the time to review. We're pleased to hear about your recent experience and how Lisa was able to help.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Lisa was absolutely wonderful and super…
Lisa was absolutely wonderful and super helpful!
September 16, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Kailin,
Thank you for reviewing. It's great to hear Lisa was able to help, and provide such great service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Saw brish and holly to help me out with…
Saw brish and holly to help me out with my phone not making calls they fixed ny issue fast i always come here for help and they always help me this is a awesome store
September 13, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Hayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lisa was so help full thanks so much
September 6, 2023
Unprompted review
Reply from Vodafone UK - Dover
Thanks for the fantastic review Marcela. It's really appreciated. Vodafone Social Media Team
Amazing service as usual from the girl
Amazing service as usual from the girl
Holly and Gee in the Dover store.
September 3, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Jalpa,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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