Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... See more
Company replied
Location
Switch location21 Biggin Street, CT16 1BH DOVER, GB
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See what reviewers are saying
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... See more
Company replied
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... See more
Company replied
I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
21 Biggin Street, CT16 1BH, DOVER, United Kingdom
4.9
Excellent
140 reviews
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Saw Brish to set up my phone was great…
Saw Brish to set up my phone was great did a job goid
August 27, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Philip,
Thanks for the lovely review and fantastic support for Brish.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Incredibly helpful and informative
Incredibly helpful and informative, Lisa went above and beyond to help me today
August 16, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi. Thank you for your review for Lisa. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
If you need help with upgrading ask Brish …
Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time. The computer system however takes a long time and is frustrating for all concerned, this does need to be looked at. I am glad that I was not in a rush!!
August 11, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Janet, It's great to hear you've upgraded with us and that Brish was able to get everything sorted for you and answer any questions you have. We're always looking into improving our systems and services, so thank you for letting us know it took longer than expected. We'll pass your feedback on, and I'm sure everything will go through much quicker when you next speak to us.
Thanks, The Vodafone Social Media Team
Everything was great very smooth…
Everything was great very smooth process Lisa and Brish were awesome!
August 11, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lisa was amazing
Lisa was amazing, informative and efficiently processed my pay as you go! Very personable.
August 11, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Wil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service in store from Holly…
Great service in store from Holly today. Thank you for all the help.
August 4, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Gail,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Well popped in as couldn’t get through…
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable and all staff so helpful. Would recommend and will go back next time I need Vodafone 5*
August 3, 2023
Unprompted review
Reply from Vodafone UK - Dover
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Visited the store today and was shown…
Visited the store today and was shown great service by Holly! Very informative and kind.
July 31, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Armando,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful ,informative and polite
Very helpful ,informative and polite, would recommend them to anyone I know. Excellent service from start to finish.
July 24, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Cass,
This is such an amazing review for our Dover store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Dover
Hi Millie,
Thanks for taking your time to share the experience in store with Millie.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very informative and helpful
July 17, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Sandra,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the store to upgrade both the…
Visited the store to upgrade both the phones, I was served by Brish who was very helpful. Once i collected the devices I was served by Gee who came across very enthusiastic. Great service from both.
July 16, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Julie, Thanks for your awesome feedback for Gee and Brish. It's great to see they made upgrading such a pleasure. Hope you're loving your new phones!
Thanks, The Vodafone Social Media team
Reply from Vodafone UK - Dover
Hi Richard, Thanks for your great feedback for Brish.
All the best, The Vodafone Social Media Team
Great mobile internet for travelers
We were in a need for a mobile internet and a Brishen, a kind gentelman, provided us with a genuine offer for a whole trip. On a sidenote I'd like to say that Vodaphone understands that modern travelers need a lot of Internet, we are hopeful for a long cooperation with this network :))
July 14, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Jack,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dover
Hi Konrad,
Thanks for your review for our Dover store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zack and brishen
Zack and brishen, we're very informative and helpful, great service, definitely should be given a raise.
July 11, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hi Marc. Thank you for your review for both Zack and Brishen. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
June 28, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Keith,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great high street service from Vodafone…
Great high street service from Vodafone in Dover. The staff were very helpful and quick to answer my query and set up my new requirement. I tried to action this online but found it very difficult and problematic and couldn't speak to anyone.
June 23, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great staff thank you
June 25, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Paul,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really nice and friendly
Really nice and friendly.
understanding and explained everything well
May 20, 2023
Unprompted review
Reply from Vodafone UK - Dover
Hey Ruby,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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