Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more
Company replied
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more
Company replied
I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more
Company replied
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more
Company replied
Written by the company
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went into store yesterday and was super busy. The chap I spoke to (Robbie) was super helpful and booked me in to come back another day. Thank you.

Reply from Vodafone UK - Dundee Overgate
Joe S was fantastic with his service to my client who has a disability, very patient and easy to talk to

Reply from Vodafone UK - Dundee Overgate
Joe L was fantastic. Very helpful and friendly- great experience all round!

Reply from Vodafone UK - Dundee Overgate
Joe S in Dundee provided excellent customer service. Got a great deal and friendly service.

Reply from Vodafone UK - Dundee Overgate
Brilliant, professional service from Joe S at Vodafone Dundee. Extremely helpful. Would recommend.

Reply from Vodafone UK - Dundee Overgate
Fantastic service in Vodafone Dundee,in the Overgate. Robbie could not have been more helpful. Excellent advice and help with settting up the phone.

Reply from Vodafone UK - Dundee Overgate
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us sound advice regarding model comparisons. The time in the store was quicker than expected. They also had a nice little corner that our daughter was happy to colour while she waited.

Reply from Vodafone UK - Dundee Overgate
Great explanation on my plan and straight forward, lovely time

Reply from Vodafone UK - Dundee Overgate
the man was lovely and sorted us out straight away. got us sorted straight away

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Needed to find a new broadband provider so came into the store and was helped by Brandon who provided excellent service and was very professional, informative and knowledgable. A 10/10 experience.

Reply from Vodafone UK - Dundee Overgate
Great help from Brandon give some advice on what best phone plan for myself and my son!

Reply from Vodafone UK - Dundee Overgate
Robbie excellent at his job great knowledge

Reply from Vodafone UK - Dundee Overgate

Reply from Vodafone UK - Dundee Overgate
Chatted to Joe S about a sim only deal. In and sorted very quickly. Very happy with the service

Reply from Vodafone UK - Dundee Overgate
My fiancee had lost her phone and needed a replacement, we were served by Joe.S and he was very helpful and knowledgeable. Great service.

Reply from Vodafone UK - Dundee Overgate
Problem with Home Broadband. Came in to Dundee Overgate Shop and spoke to Natalie. Super helpful person. Very fast and efficient. Much appreciated. Thanks very much.

Reply from Vodafone UK - Dundee Overgate
Joe looked after me and got me set up with a new contract and a new sim for my son. Very happy customers

Reply from Vodafone UK - Dundee Overgate
Very friendly and helpful guy who sorted a big issue we had regarding the online swapping of accounts.
If it hadn’t been for him we would have cancelled the policy.

Reply from Vodafone UK - Dundee Overgate
Joe S was perfect today fixed my phone no problem

Reply from Vodafone UK - Dundee Overgate
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.