Vodafone UK - Dundee Overgate Reviews 

216
TrustScore 5 out of 5

4.9

Unit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB


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Rated 5 out of 5 stars

Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... See more

Company replied

Rated 5 out of 5 stars

I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... See more

Company replied

Rated 5 out of 5 stars

I've been traveling to the UK and my Canadian SIM stopped working, Thomas was super helpful and managed to find me a cheap option to use data during my stay. Thomas was kind, friendly, and always made... See more

Company replied

Rated 5 out of 5 stars

We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us s... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dundee Overgate

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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1-star

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4.9

All reviews

(216)

42,031 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went into store yesterday and was super…

Went into store yesterday and was super busy. The chap I spoke to (Robbie) was super helpful and booked me in to come back another day. Thank you.

December 1, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Sally,

Thanks for the lovely review and fantastic support for Robbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joe S was fantastic with his service to…

Joe S was fantastic with his service to my client who has a disability, very patient and easy to talk to

November 29, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Kevin,

We're pleased to hear about your recent experience and how Joe S was able to help. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Joe L was fantastic

Joe L was fantastic. Very helpful and friendly- great experience all round!

November 25, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Robbie,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joe S in Dundee provided excellent…

Joe S in Dundee provided excellent customer service. Got a great deal and friendly service.

November 24, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi J,

We're pleased to hear about your recent experience and feedback for Joe. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant, professional service from Joe S at Vodafone Dundee. Extremely helpful. Would recommend.

November 24, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi Nick ,

Thanks for reviewing your recent store experience, it's great to hear your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service in Vodafone

Fantastic service in Vodafone Dundee,in the Overgate. Robbie could not have been more helpful. Excellent advice and help with settting up the phone.

November 23, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi Gillian,

Thank you for reviewing and sharing the great feedback for Robbie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

We had a great experience in Vodafone…

We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us sound advice regarding model comparisons. The time in the store was quicker than expected. They also had a nice little corner that our daughter was happy to colour while she waited.

November 18, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Erin,

Thanks for the lovely review and fantastic support for Brandon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great explanation on my plan and…

Great explanation on my plan and straight forward, lovely time

November 18, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Ian,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

the man was lovely and sorted us out…

the man was lovely and sorted us out straight away. got us sorted straight away

November 11, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi Jade,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and easy to understand

November 10, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi there,

Thank you for taking the time to review and share your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Needed to find a new broadband provider…

Needed to find a new broadband provider so came into the store and was helped by Brandon who provided excellent service and was very professional, informative and knowledgable. A 10/10 experience.

November 3, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Calum,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Brandon give some…

Great help from Brandon give some advice on what best phone plan for myself and my son!

November 6, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Rhys,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robbie excellent at his job great…

Robbie excellent at his job great knowledge

November 6, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey Brenda,

Thanks for the lovely review and fantastic support for Robbie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rory service

Brilliant service from Rory.Have a good weekend

October 28, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chatted to Joe S about a sim only deal

Chatted to Joe S about a sim only deal. In and sorted very quickly. Very happy with the service

October 24, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi Arran,

This is a great review for Joe. I’m glad to hear you found the best option for you when visiting the store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

My fiancee had lost her phone and…

My fiancee had lost her phone and needed a replacement, we were served by Joe.S and he was very helpful and knowledgeable. Great service.

October 4, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi Calum,

Thanks for your review for Joe. We appreciate your support.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Problem with Home Broadband

Problem with Home Broadband. Came in to Dundee Overgate Shop and spoke to Natalie. Super helpful person. Very fast and efficient. Much appreciated. Thanks very much.

October 1, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joe looked after me and got me set up…

Joe looked after me and got me set up with a new contract and a new sim for my son. Very happy customers

September 12, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hi Arran,

It's lovely to hear you had such a positive experience with Joe. This is what we aim for!

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful guy who…

Very friendly and helpful guy who sorted a big issue we had regarding the online swapping of accounts.
If it hadn’t been for him we would have cancelled the policy.

September 12, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Thanks for the brilliant feedback, Dougie - it's really appreciated.

Vodafone Social Media Team

Rated 5 out of 5 stars

Joe S was perfect today fixed my phone…

Joe S was perfect today fixed my phone no problem

September 10, 2023
Unprompted review
Vodafone UK - Dundee Overgate logo

Reply from Vodafone UK - Dundee Overgate

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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