As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... See more
Company replied
Location
Switch location86-88 High Street, KY12 7DP Dunfermline, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... See more
Company replied
Came in for upgrade information and Sarah opened my account and gave me all the information needed Wasn’t quite due an update but will be back as she went above and beyond with the information
Company replied
A quick thank you to the staff in the Vodafone Dunfermline shop that served me today. I was served by Rebecca who was lovely & gave me a few options to choose from. I didn’t feel rushed or pressured i... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dunfermline
Written by the company
Contact info
86-88 High Street, KY12 7DP, Dunfermline, United Kingdom
4.9
Excellent
130 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As always I had a fantastic service by…
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and has a very infectious personality and brightened up my day.
10/10 service as always
May 19, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely great such a lovely lady so…
Absolutely great such a lovely lady so very special to us such great care can’t thank Sarah for all help
May 9, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sarah the store manager was amazing
Sarah the store manager was amazing. She even kept my little boy amused while I collected my order.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Pauline,
Thanks for the lovely review and fantastic support for Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
In for some help with my phone
In for some help with my phone, girl was very helpful will be back for my upgrade soon
Thank you
May 5, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in for upgrade information and…
Came in for upgrade information and Sarah opened my account and gave me all the information needed
Wasn’t quite due an update but will be back as she went above and beyond with the information
April 13, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Matt,
Thanks for the lovely review and fantastic support for Sarah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went in for help with my phone and…
Went in for help with my phone and girls helped me. Always a great service when I go in
April 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service from Rebecca
Amazing service from Rebecca, sorted out my upgrade and gave me a brilliant quote on broadband
Thank you
April 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service will return
Good service will return
Upgraded to new phone
Very helpful
April 9, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dunfermline
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service!
Excellent Service!
Was having problems understanding mobile plans but Declan was super helpful in making sure I picked the right one. Would recommend going to them for help!
March 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Ray ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca was very helpful today was very…
Becca was very helpful today was very understanding and took the time too listen and understand any questions I may off had
March 9, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Dylan,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
THE BEST VODAFONE CENTRE IN THE SCOTLAND
THE BEST VODAFONE SHOP IN THE SCOTLAND
March 7, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Artun,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fun & engaging
Outstanding.... is the only way to describe my visit to Dunfermline today.
I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also bulit a fun & engaging & environment, with a 'no questions too stupid attitude'(am at that age when it comes to technology).
I really feel Elizabeth went above & beyond with her service today.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Jenn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A quick thank you to the staff in the…
A quick thank you to the staff in the Vodafone Dunfermline shop that served me today. I was served by Rebecca who was lovely & gave me a few options to choose from. I didn’t feel rushed or pressured into anything like some other shops try to do. I briefly chatted to the other staff who were also friendly. I’ll definitely recommend to my family & any friends looking for a new phone.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey there,
Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
girls and declan in the shop so…
girls and declan in the shop so friendly, helped with my problem, thanks again
February 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Zo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a problem with my phone and…
I had a problem with my phone and Declan helped me with my problem he was so helpful
⭐️⭐️⭐️⭐️⭐️
February 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Kyle,
Thanks for the lovely review and fantastic support for Declan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Always a pleasure visiting this store
Always a pleasure visiting this store. So helpful and friendly! Take time to explain this. Best store
January 10, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very impressed with the professional…
Very impressed with the professional attitude of Lily. ( And all staff ). She was able to go through various options. I left happily with a new phone
January 8, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Stuart,
Thanks for the lovely review and fantastic support for Lily and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Becca was amazing!
Becca was amazing at going through my options with me when I wanted to upgrade my sim packages - we looked at all the options including if I should update my devices. Very happy with the results!
January 8, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Alexa,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
came in looking for a deal as i was…
came in looking for a deal as i was leaving my existing network i was with for 15 years. got a good deal from becca, she was great and helped me out with a smile on her face
January 7, 2026
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.