Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
Company replied
Location
Switch location86-88 High Street, KY12 7DP Dunfermline, GB
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See what reviewers are saying
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... See more
Company replied
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... See more
Company replied
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dunfermline
Written by the company
Contact info
86-88 High Street, KY12 7DP, Dunfermline, United Kingdom
4.9
Excellent
146 reviews
Asks customers to review
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Reply from Vodafone UK - Dunfermline
Hi. We're glad you enjoyed your experience with the upgrades. We appreciate your positive feedback regarding our service. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mikey was very helpful today
October 7, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The staff in the Vodafone store were so…
The staff in the Vodafone store were so amazing and helpful, especially Lily who went the extra mile to get me the best deal. Highly recommend.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade from Declan
Upgrade from Declan. Would recommend him, very helpful and informative
October 3, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Willam,
Thanks for the lovely review and fantastic support for Declan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service got upgrade from declan
October 3, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chuffed with my experience
Chuffed with my recent purchase, staff were very helpful and advised me on what phone best suit my needs.
Would recommend the store to anyone looking to upgrade or swap to Vodafone. Can't fault their service.
September 8, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Top drawer in here
Top drawer in here and helped not only pick a phone but also made sure I didn't lose any sentimental photos
September 11, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Bill issue
Came in to get help with my bill as it was higher than expected. Seen quite swiftly in-store and had my bill explained
The staff were very helpful with my issue would definitely come back in future
September 11, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
got a new SIM card from declan happy…
got a new SIM card from declan happy with service
September 11, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Really friendly staff
Really friendly staff, very knowledgeable and helpful
September 9, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Gar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from the Dunfermline
Amazing service from the Dunfermline store as always
August 11, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Dan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got my uparade from declan
Got my uparade from declan. Happy with service I received
August 9, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Becca was very helpful really friendly and great at her job left with a great experience
July 5, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Nicole,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 experience
Rebecca was incredibly professional, friendly and informative in regards to what was on offer and the deals available. An Incredibly easy and comfortable experience.
July 1, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Jack ,
Thanks for the lovely review and fantastic support for Rebecca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Declan in Dunfermline was amazing!
June 13, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi. Thank you for your review for Declan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service from the shop staff
Wonderful service from the shop staff, nice to know I can ask for help when I need it
Thank you
June 4, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi Margaret.
We're so glad to hear that our shop staff provided wonderful service and were helpful when you needed assistance.
Thank you for your positive feedback!
Vodafone Social Media Team
I signed a new contract today and the…
I signed a new contract today and the shop assistant Declan was very helpful and transferred my data to a new phone easily.
May 19, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store colleagues were very welcoming…
Store colleagues were very welcoming and happy to serve
April 25, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Amazing staff, helped me with all I needed. Manager was super lovely
May 3, 2025
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Gemma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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