I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... See more
Company replied
Location
Switch location14 London Road, RH19 1AE East Grinstead, GB
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I was very impressed with the service Erwin gave me. Have been a Vodafone customer for many years and feel very comfortable with the service the East Grinstead branch have given me.
Company replied
I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!
Company replied
Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - East Grinstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 London Road, RH19 1AE, East Grinstead, United Kingdom
4.9
Excellent
221 reviews
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Josh was very helpful
Josh was very helpful, informative and very friendly! Thanks for helping with my upgrade
November 4, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Shannon,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us when upgrading.
Thanks,
The Vodafone Social Media Team
Excellent customer service
October 26, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - East Grinstead
Hi Anzhela,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I come in here because they are very…
I come in here because they are very helpful
October 7, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Sara,
It's great to hear how you've been left feeling, thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We love out vodafone East grinstead
We love our vodafone store and staff East grinstead
October 3, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Eray,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Graham is very helpful
Graham is very helpful, explaining every thing very well and not rushing, that's why I came back to the East Grinstead shop
October 2, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Ian,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and how helpful Graham was.
Thanks,
The Vodafone Social Media Team
Staff were brilliant setting up new…
Staff were brilliant setting up new contract and sorting out new email account. Couldn’t have asked for more.
September 28, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Pamela,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new contract.
Thanks,
The Vodafone Social Media Team
Ria helped me with understanding my…
Ria helped me with understanding my contract and a software fault
September 27, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Mahala,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the team have understood the fault.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - East Grinstead
Hi Alex,
Thanks for your 5-star review for Ollie. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
knowledgeable Staff
Very knowledgeable, attentive and supportive staff who were able to offer perfect advice for my situation which made the whole process simple and stress free. Highly recommend.
August 18, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Matt,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Customer Service
I came into the store for an enquiry and the team was very kind and kept up a positive attitude during their service, they were also very informative making it a quick and easy process which was overall was amazing.
September 27, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Helpful and got the job done
Helpful and but unable to fix what was needed
September 25, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Wendy,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Graham the Franchise Manager was…
Graham the Franchise Manager was fantastic and the rest of the team.
Great service
September 3, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Alex. Thank you for your review for Graham. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ollie was very helpful and informative…
Ollie was very helpful and informative in reccomending my upgrade, and an asset to vodafone
August 20, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Jackie,
Thanks for your review for Ollie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
Amazing service
Amazing service, the lads are terrific, graham and christain deserve a raise
August 6, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Jayden,
This is lovely feedback for Graham and Christain. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service given
Great service given. Answered our questions and gave us a great deal.
Thank you for all your help
August 3, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hey Asiyat,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade
I have been with Vodafone for about 20 years now and so far been satisfied with the services. I was upgrading my phone today and the agent, Ria, was friendly, accomodating and willing to help. She sorted out my new phone and I am now waiting for it’s arrival.
July 24, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Cynthia,
It's great to hear your recent experieince and feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant Josh at East Grinstead
Josh at Vodafone East Grinstead was amazing … professional, helpful and kind. It’s rare to find such brilliant customer service, thank you.
July 23, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi Wright ,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Josh.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - East Grinstead
Hi Ronan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Graham the Manager
July 15, 2024
Unprompted review
Reply from Vodafone UK - East Grinstead
Hi there,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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