I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped in for advice. Served by George who cleaned my phone and checked my current deal. He was able to provide some really helpful advice and I signed up for a new broadband plan that I am very h... See more
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... See more
Company replied
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
440 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Skye at the Gyle was very helpful
Skye at the Gyle was very helpful. She changed my account to a cheaper account and also helped me set up a new email on my phone. She went through extra mile
April 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into cancel contract,left with new…
Came into cancel contract,left with new contract,new broadband and an additional phone contract,George was very helpful and professional, very pleased,would recommend to friends and family
April 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Neil,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone at South Gyle
Marc at Vodaphone in South Gyle took the hastle out of changing phone. He was pleasant and professional and I got my new phone sorted quickly.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jill,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
the young chap was very knowledgeable…
the young chap was very knowledgeable and very patient explaining everything to my wife and I
Roscoe was a young chap's name at Vodafone gyle edinburgh
April 19, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Ronald,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Calum managed to get me a good deal and…
Calum managed to get me a good deal and save me money on my broadband and phone package. Would recommend 👍
April 18, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Hayley
Hayley was an absolute star in all the work she did and her attention to detail.
January 15, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Terrence,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Package Review
Went to the Edinburgh Gyle store today with a view to having package reviewed and Sol very kindly checked and was able to reduce my monthly cost.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Zahida,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service and seabed me money…
Excellent service from Sol. and saved me money on both my plans. Smooth interaction.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Marc - Edinburgh Gyle Vodafone Shop
We were served by Marc in the Edinburgh Gyle Vodafone Shop. Right from the start he was helpful, extremely friendly and very professional. He guided us through the whole process taking his time to explain and work out the best deal for our family. We came away very happy with three brand new phones at a great price. Marc is a great asset to the store and I was really impressed with his customer service skills. Would 100% recommend anyone looking to purchase a new phone to give him a visit. Thank you Marc!
April 14, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Farrer,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Skye - sales advisor, The Gyle, Edinburgh
Skye was the loveliest young lady, and was the most helpful advisor in Vodafone at the Gyle on Sunday 12th April. She advised of all options for me and adjusted our home broadband to a higher speed. She also was not pushy and in my opinion and my husbands, she is an asset to your company. An absolute person to deal with.
April 12, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Valerie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tracy Helped me upgrade my phone with a…
Tracy Helped me upgrade my phone with a good price.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey Lorraine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good experience
Sol was great - he dealt with my request for a new phone well and gave me easy instructions to work through for the transfer of data from my old one. When I got home this was an easy process. When asked about broadband he was completely honest and said our postcode was not supported well yet, so a big thanks for being honest!
April 13, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Julie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye at the Gyle was simply out of this…
Skye at the Gyle was simply out of this world. So very pleasant professional and knowledgeable. She made me fell totally at ease , and answers all my questions very patiently.
April 13, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mimi,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Skye at edinburgh gyle
Skye at edinburgh gyle. First rate helpful very happy with sky
April 12, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Considered and completed actions has…
Considered and completed actions has provided to my satisfaction the services asked of George at the Edinburgh Gyle store
April 11, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Robert,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Marc was very helpful and nice
Marc was very helpful and nice, he was very caring with the other custumers as well. He gave me the best offer, explained everything with details.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marc at Gyle
Spoke to marc, got me a good deal for my phone and a great price for my trade in on old phone.very pleased.
April 10, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed help with answer machine settings
Went in for some advice about my wife’s iphone. George attended to us very kindly and considerately, he was very knowledgeable and quickly went to the problem. He definitely has a good future in this area of work.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Edward,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I decided to change my mobile service…
I decided to change my mobile service provider to Vodafone as they offered a great deal that suited my requirements and budget. Marc clearly explained my options and was both helpful and professional in setting up my contract. I have Vodafone broadband which delivers exactly what it says on the tin and I am impressed. Hence the switch to Vodafone mobile seemed obvious.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.