I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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See what reviewers are saying
Popped in for advice. Served by George who cleaned my phone and checked my current deal. He was able to provide some really helpful advice and I signed up for a new broadband plan that I am very h... See more
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... See more
Company replied
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
440 reviews
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Great service.Went into the store with a couple of…
Went into the store with a couple of issues with my handset. George took time and sorted out the issues and gave me a few tips and advice. Looked at my plan and and gave me a an improved offer of contract.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mr. Panther,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service.
I was assisted by George, who was very knowledgeable and helpful.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Stuart
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc was good.
April 6, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Denise,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Calum was incredibly helpful with my…
Calum was incredibly helpful with my broadband upgrade
April 6, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Jane,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Italian Marc
Marc was helpful, efficient, polite and had patience with a SLIGHTLY older customer. Thank you. 😊
April 5, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Suzanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley was very helpful with my…
Hayley was very helpful with my problem and sorted it quickly with a good explanation and helped me through the process
April 4, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fast efficient service from Marc
Fast efficient service from Marc, everything completed in minutes
April 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tracy @ Gyle helped me pay off my…
Tracy @ Gyle helped me pay off my device and sort out my account, very helpful
April 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience came in and was served…
Great experience came in and was served by Marc
April 3, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley was very under standing and…
Hayley was very under standing and helpful when I visited shop on Saturday
March 28, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Elaine,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George and Vodafone
George obviously knew his product and policies for Vodafone extremely well. The shop was busy and he was able to multitask and support his staff as well as dealing with us. He was very helpful, kind and respectful.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Ruth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The stress of choosing and going…
The stress of choosing and going through the process of selecting a new phone and contract was a breeze with the help and guidance of Tracy @ Gyle. She was so helpful and her advice was clear and simple. As a dog lovers, we admired each others dogs, as well as discussing the main subject of phones! I have no hesitation in giving Tracy 10/10 for her expert professional sales advice and very friendly persona. One happy customer!
April 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Mike,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hayley behaved in a professional…
Hayley behaved in a professional manner. Helped to problem solve several issues which will improve my experience with Vadafone
April 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Steven,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone, Gyle, Edinburgh - great service
Hayley at the Gyle, Edinburgh was brilliant. She helped my daughter and I find the best deals for our upgrades. She was really patient and friendly.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Tracey,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service.
Hayley was patient, professional and friendly helping us with the purchase of a new phone.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Maria,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum s was extremely helpful and made…
Callum s was extremely helpful and made buying my daughter her first phone very easy. Gave me lots of options and helped me pick the best plan for her.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great customer experience all round was…
Great customer experience all round was an easy straight forward appointment. Callum dealt with me the entire process and worked well problem solving some issues I had with an eSIM . Skye with explaining the plans the day before, George the assistant manager help out the process with some guidance one my expectation on converting into a LTD account later as I have a brand new start up. And lastly Hayley thank you for helping with the final bits of eSIM tech I needed. Over all amazing team a credit to Vodafone and will be back.
March 26, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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