I had a great experience with Vodafone at the Gyle Centre. It’s my first time using Vodafone, and I was served by Marc. He was very friendly, helpful and professional. He took the time to explain ev... See more
Location
Switch locationUnit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ Edinburgh, GB
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Popped in for advice. Served by George who cleaned my phone and checked my current deal. He was able to provide some really helpful advice and I signed up for a new broadband plan that I am very h... See more
I had been putting off buying a new phone for ages and Calum was just such a pleasant, knowledgeable advisor who didn't try to force a sale and gave me really good advise. I would also be comfortable... See more
Company replied
George was very patient and explained the plans and contract prices very clearly. I had considered a new phone as well as a new airtime plan but with his assistance I decided, for the time being, to c... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Edinburgh Gyle
Written by the company
Contact info
Unit One/Unit Two , The Gyle Shopping Centre, EH12 9YJ, Edinburgh, United Kingdom
5.0
Excellent
441 reviews
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Your representative Skye was extremely…
Your representative Skye was extremely helpful and pleasant
March 26, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Derek,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum and Hayley outstanding
Callum and Hayley went completely out of their normal daily business to assist me with a nightmare scenario of reduced service for complex reasons! Absolutely fantastic service and knowledgeability- coupled with a great deal of patience for my lack of understanding.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Grace,
Thanks for the lovely review and fantastic support for Callum and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Friendly, helpful and efficient.
Callum Smith, Gyle store Manager
March 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Judith,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Marc for sorting out new…
Thank you to Marc for sorting out new phone contract all dealt with no hassles, options given and provided with deal that met with budget with added tablet included as well. Friendly and efficient service from Marc also. All good.
March 16, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Helen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marc was fantastic
Marc was fantastic. I highly praise Marc’s customer service.
March 16, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Emma,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and helpful.
Great experience at Vodafone at the Gyle. Hayley sorted everything out and she was friendly and helpful. Explained everything and made us at ease.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Colin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a really positive experience in…
We had a really positive experience in the vodaphone shop in the Gyle. Skye Kemsley was absolutely amazing. Super helpful and made everything so easy to understand- especially for someone like me who is not good with technology. She gets a gold star!! Best customer service!
March 13, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey there,
Thanks for the lovely review and fantastic support for Skye Kemsley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer Service
George was very helpful and solved my problem very patiently.
March 11, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marc from the Gyle store was absolutely…
Marc from the Gyle store was absolutely fantastic! Very personable and informative. If you’re looking for any advice on any of Vodafone’s products Marc is the man.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Tanya,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callum was friendly
Callum was friendly, very knowledgeable and not pushy in the slightest, he had me upgraded and on my way in no time .
March 9, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tracy @ Edin Gyle
Tracy was absolutily fabulous. Cant thank her enough for her patience.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Sheena,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service experience
George at Vodafone Edinburgh Gyle was excellent. He was polite, friendly and so helpful, providing me with clear advice and he gave me all the information I needed to make informed decisions about my device and about changing my contract. Great customer service, thanks George!
March 2, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our shop assistant Calum was excellent
Our shop assistant Calum was excellent, very knowledgeable and explained everything in great detail we managed to set up a new mobile plan and home broadband. Very happy with the service provided and would recommend 100%. Thanks Calum...
March 1, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Lan,
Thanks for the lovely review and fantastic support for Calum.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Marc was helpful and made the whole process really easy
February 28, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Kate,
Thanks for the lovely review and fantastic support for Marc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hayley got me the best deal
Hayley was patient and thorough, ensured my needs were catered for and I got the most appropriate tech and the best value contract
February 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Richard,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Stacey was polite and knowledgeable and very helpful
5* @Gyle
February 21, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Yvonne,
Thanks for the lovely review and fantastic support for Stacey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional
Professional, courteous, young man. Very knowledgable on product I was enquiring about. Explained everything I needed to know etc.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Margaret,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was fantastic
George was fantastic, clearly took us through all the options and set us up with minimal fuss and troubleshot issues there and then, awesome service and extremely friendly, thank you George
February 22, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey Richard,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Skye 10/10!
Skye (at the gyle store) was absolutely amazing and so kind in explaining everything!
It really helped me in picking my new phone and feeling comfortable with going forward in my choice
February 20, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey samantha,
Thanks for the lovely review and fantastic support for Skye.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Visited Vodaphone in the Gyle …
Visited Vodaphone in the Gyle Edinburgh with problem with my Sansung mobile. Hayley very quickly fixed the problem. I found her to be friendly and knowledgeable. A good combination.
February 19, 2026
Unprompted review
Reply from Vodafone UK - Edinburgh Gyle
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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