While going in for a few new contracts (multiple visits) the account seemed to have issues activating the devices. The lines weren't flawless connecting but the workers were kind, friendly and got the... See more
Company replied
117 Princes Street, EH2 3AA EDINBURGH, GB
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While going in for a few new contracts (multiple visits) the account seemed to have issues activating the devices. The lines weren't flawless connecting but the workers were kind, friendly and got the... See more
Company replied
I was helped today by Callum Smith who was absolutely brilliant. I wasn't in a position to sign up today but Callum gave me all the information I needed and a whole lot more. Callum either knew the... See more
Company replied
Had a problem with my new phone and went into the shop to see what my options were. The shop was super busy but I was seen almost immediately and was listened to and helped by several amazing staff, e... See more
Company replied
Pranjal in Edinburgh was absolutely great. He made things go very smoothly. Great guy.
Company replied
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117 Princes Street, EH2 3AA, EDINBURGH, United Kingdom
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Reply from Vodafone UK - Edinburgh Princes St
I came ınto The Vodafone store fot new Contract 20 seconds of waiting James came in with a fantastic introduction and he took me to his colleague said who was super helpful and well knowledgeable he informed me about everything and gave me an Amazing deal also a good chat to keep me entertained while I was waiting on the process thank you to the team at Vodafone and big thanks to said

Reply from Vodafone UK - Edinburgh Princes St
My experience with Vodafone was great and definitely somewhere I’ll be returning. The customer service overall was excellent.
Great thanks to Sid who was the colleague who helped me throughout my visit, Would highly recommend.

Reply from Vodafone UK - Edinburgh Princes St

Reply from Vodafone UK - Edinburgh Princes St
The staff member moses was more than helpful with both me and my sons contracts. I would definitely go back to him

Reply from Vodafone UK - Edinburgh Princes St
After losing my phone I came into the shop and got help and put to ease from staff member (Moses) upgrading my contract for such an affordable price along with a way better phone upgrade and solved my problems even later in the week when I came in because I wasn't receiving phone calls and he fixed that thankfully, he has been kind, helpful and even helped my mother kindly getting an updated more affordable contract Moses provided 10/10 service highly recommend

Reply from Vodafone UK - Edinburgh Princes St
Moses - Vodafone - very helpful and friendly! Helped me renew my plan at a good rate, and answered all my questions.

Reply from Vodafone UK - Edinburgh Princes St
In store visit
Very friendly and helpful
Would come in again

Reply from Vodafone UK - Edinburgh Princes St
Staff were very welcoming and informative. Got the information that I needed very quickly and staff were able to manage what I wanted quickly and effectively.

Reply from Vodafone UK - Edinburgh Princes St

Reply from Vodafone UK - Edinburgh Princes St
staff are helpful and provide you with the best service that suites you needs!
thanks Saihaan

Reply from Vodafone UK - Edinburgh Princes St
Moses explained all our questions well. He was very polite and helpful. A good ambassador for Vodafone.

Reply from Vodafone UK - Edinburgh Princes St
I came in to get some help with setting up my contract and all the staff were friendly and went over the top to help me and and informed me on how to set up my contract and what to do, I really appreciate workers that go over the top to help me.

Reply from Vodafone UK - Edinburgh Princes St
What made my experience great is that when I came in to just inquire about the contracts and ask a few little question to get my head straight, Said was there to jump up and help me straight away made me feel welcomed and better about how everything works out, and what good deals they have. I really felt like this store and their staff really care about their customers so I’ll definitely be back.

Reply from Vodafone UK - Edinburgh Princes St
Quick, Efficent 10/10
Needed to pop in as had some issues with my phone, they were able to pick up the issue and sorted it out for me in no time.Was in and out within 20 mins max, staff were super professional

Reply from Vodafone UK - Edinburgh Princes St

Reply from Vodafone UK - Edinburgh Princes St
Very friendly and helpful staff members getting me sorted with my new sim card

Reply from Vodafone UK - Edinburgh Princes St
Very knowledgeable staff. Helped us set up a new broadband and sim bundle

Reply from Vodafone UK - Edinburgh Princes St
Oh, where do I even begin? My recent trip to the "Ring-a-Ding Phones" shop was an absolute blast, a comedy show disguised as a phone store! From the moment I stepped foot inside, I knew I was in for a hilarious and positive experience.
First things first, the staff at Ring-a-Ding Phones are hands down the funniest bunch of phone enthusiasts I've ever encountered. Not only did they greet me with cheerful smiles and an impressive collection of funky phone cases, but they also had me in stitches with their witty banter and pun-tastic humor.
Picture this: I asked for a phone charger, and instead of simply pointing me to the right shelf, the salesperson replied, "Ah, you're in luck! Our chargers have a hidden talent. They possess the power of eternal life, making your phone battery immortal!" I couldn't help but chuckle at their clever attempt to make even a charger sound like a mystical artifact.
But the fun didn't stop there! As I browsed through their extensive range of phones, I noticed a display model that seemed to be dancing. Turns out, it was a prototype with a built-in "Phone Dance Party" mode! The staff gathered around, joined in on the fun, and soon enough, we had a mini dance-off right in the middle of the shop. Who knew phone shopping could double as a dance workout?
The best part was when I finally decided on a phone and proceeded to the checkout counter. The cashier whipped out a phone-shaped foam finger and said, "Congratulations! You've won the award for being the coolest person in the store today!" I graciously accepted my imaginary trophy, and we all burst into laughter.
Besides the humor, Ring-a-Ding Phones offers a wide selection of top-notch devices, accessories, and everything you need to keep your phone game strong. Their staff is incredibly knowledgeable and attentive, ensuring that you leave with the perfect phone tailored to your needs, all while providing an unforgettable comedic experience.
In conclusion, if you're looking for a phone shop that brings laughter, positive vibes, and a dash of wackiness to your phone-buying journey, then Ring-a-Ding Phones is the place to be. It's not just a shop; it's a comedy club with gadgets. So, grab your sense of humor, head on over, and get ready for an experience that'll leave you smiling from ear to ear!

Reply from Vodafone UK - Edinburgh Princes St
Excellent customer service with knowledgeable staff who were able to answer all my questions

Reply from Vodafone UK - Edinburgh Princes St
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