Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... See more
Company replied
Location
Switch locationUnit 23 , St Giles Centre, IV30 1YA Elgin, GB
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Just purchased another iPhone 16pro x2 . I always use this store in Elgin. And I was very delighted today when it was Rennie the manager who served us. He was so helpful in every way. All the staff ar... See more
Company replied
After much difficulty,Conner at the Vodafone store in Elgin got my stuff transferred from one phone to the other so thank you very much, won't have been able to do that at home
Company replied
Connor was extremely helpful and patient when I got my new phone and helped me to navigate to stuff. I’m somewhat a Bit of Tekkie dinosaur but he answered all of my questions kindly and patiently. G... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Elgin
Written by the company
Contact info
Unit 23 , St Giles Centre, IV30 1YA, Elgin, United Kingdom
4.9
Excellent
83 reviews
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Always a pleasure going to Vodafone…
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center it's in closing, hopefully a new premises is opened soon in Elgin.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Elgin
Hello, Conner,
It's great to hear about the positive experience which you received in store from the team, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Conner was an absolute legend.
Conner was very helpful, absolute legend.
January 17, 2025
Unprompted review
Reply from Vodafone UK - Elgin
Hello, Dan,
Thanks for letting us know what an amazing job Conner did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with major problems with my…
Came in with major problems with my email adding details to my wallet
Santa came early all sorted in reindeer time
December 21, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hey Alex, I didn't know he was working for us, but I suppose he does like a red uniform 😆 Have a great Christmas, The Vodafone Social Media Team
Friendly efficient service
Friendly efficient service from Agnieszka. Nothing was a problem. Was an easy and efficient service all round.
December 18, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Agnieszka
Great customer service from Agnieszka
December 4, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Tasha,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you Katie
Thank you Katie, your a star sorting out the phone issue
December 2, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Thanks for your feedback for Katie. I'm glad she was able ot help resolve your issue.
All the best, The Vodafone Social Media team
Conner upgraded me to a new phone and…
Conner upgraded me to a new phone and took into consideration what I needed and what phone I would like. Good deals were provided and pleased with the service in store, thanks
November 30, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Barry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Conner made the upgrade experience easy
Conner made the upgrade experience easy
November 27, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Rennie,
This is a great review for Conner. We’re glad to hear you found the best option for you.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
After much difficulty,Conner at the…
After much difficulty,Conner at the Vodafone store in Elgin got my stuff transferred from one phone to the other so thank you very much, won't have been able to do that at home
November 27, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Brian,
This is lovely feedback for Conner. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
customer service by Dan
clear explanations and excellent attention to detail from Dan.
Very happy with the service
November 22, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Simon
Thanks for the great feedback for Dan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. So patient and knowledgeable. Plus git an amazing price on my upgrade. Agnieszka was brilliant.
November 19, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Lucy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronnie manager was very helpful and got…
Ronnie manager was very helpful and got great deal on talkmobile.
November 15, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Benedict,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Elgin, Just purchased another iPhone 16pro x2…
Just purchased another iPhone 16pro x2 . I always use this store in Elgin. And I was very delighted today when it was Rennie the manager who served us. He was so helpful in every way. All the staff are nice in this store. However Rennie is our absolute favourite if we are lucky enough to get him.
November 9, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Cindy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was Very helpful when we had no…
Dan was Very helpful when we had no idea about Data roaming. Talked us through it all then waited whilst we did it. Very patient and kind thank you Vodafone Elgin
November 2, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hello, Paula,
It's great to hear about the positive experience which you received in store from Dan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rennie have Great service!!
Rennie have Great service!!
Lovely pink phone
October 30, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hey Naya, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Went into store to cancel a phone off…
Went into store to cancel a phone off my account, lady helped me on how to do it and upgraded my phone to the new Samsung and helped bring everything over. Pleasant experience
October 30, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Robert,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you are happy with the experience and the new Samsung phone.
Thanks,
The Vodafone Social Media Team
Dan was very helpful
Dan was very helpful, excellent service. Would recommend to anyone.
October 21, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hello, Neil,
It's great to hear that you received a 5 star service from Dan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rennie was very helpful
Rennie was very helpful, everything was good.
October 16, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Daniel,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really helpful and good at explaining…
Really helpful and good at explaining things to me.
Getting a phone has been a challenge starting up as a business for the first time but this experience today was exceptional.
October 12, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hey Alison,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Conner was Helpful with transferring my…
Conner was Helpful with transferring my data from my old s8 to my s24. What an upgrade. Thank you.
September 17, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Alison,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store with Conner.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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