Vodafone UK - Elgin Reviews 

86
TrustScore 5 out of 5

4.9

134 High Street, IV30 1BW Elgin, GB


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Rated 5 out of 5 stars

The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... See more

Company replied

Rated 5 out of 5 stars

The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !

Company replied

Rated 5 out of 5 stars

Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... See more

Company replied

Rated 5 out of 5 stars

Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... See more

Company replied


Company details


Contact info

  • 134 High Street, IV30 1BW, Elgin, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

86 reviews

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1-star

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4.9

All reviews

(86)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

We would to thank Dan for the excellent…

We would to thank Dan for the excellent service instore today helping us setup our two new phones.

May 1, 2023
Unprompted review
Vodafone UK - Elgin logo

Reply from Vodafone UK - Elgin

Hi Gail,

Thank you for your review. I’ll be sure to pass on the feedback for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant experience with Dan in…

Brilliant experience with Dan in Vodafone Elgin

April 20, 2023
Unprompted review
Vodafone UK - Elgin logo

Reply from Vodafone UK - Elgin

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with connection with data at…

Help with connection with data at Vodafone in Elgin

April 19, 2023
Unprompted review
Vodafone UK - Elgin logo

Reply from Vodafone UK - Elgin

Hi Linda,

Thanks for leaving this 5-star feedback for our Elgin store. It's great to hear you're supporting us.

We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Lost my phone

Lost my phone. Panicked like bonkers. Vodafone Elgin and Daniel were spectacularly helpful, professional, reassuring and perfect

April 18, 2023
Unprompted review
Vodafone UK - Elgin logo

Reply from Vodafone UK - Elgin

Hey Elizabeth,

Thank you for your review. It's always great to hear positive feedback. Hopefully everything is resolved with your phone. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped setting up my keyboard so I can…

Helped setting up my keyboard so I can use it like my old phone.

April 11, 2023
Unprompted review
Vodafone UK - Elgin logo

Reply from Vodafone UK - Elgin

Hi Aaron,

Thank you for your support and feedback. If you visited a store recently, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly

Thanks again,
Vodafone Social Media Team

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