The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... See more
Company replied
Location
Switch location134 High Street, IV30 1BW Elgin, GB
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See what reviewers are saying
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
Company replied
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... See more
Company replied
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Elgin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
134 High Street, IV30 1BW, Elgin, United Kingdom
4.9
Excellent
86 reviews
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Rennie was extremely helpful and patient
Rennie was extremely helpful and patient
June 5, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Gina. Thank you for your review for Rennie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My phone screen had broke so I was…
My phone screen had broke so I was stuck. However, Conner at the Elgin store helped me get a new contract phone and get my stuff transferred so I am happy that I am connected again!
June 1, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hey Elaine,
Thanks for your feedback! We're so glad you got the assistance you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had difficulty with my messages app and…
Had difficulty with my messages app and my direct debit date needed changed. Conner at the store helped me and was very friendly
May 29, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Wilma,
It's great to hear about your recent experience and feedback for Conner. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly honest staff and also a great…
Friendly honest staff and also a great deal - highly recommend Vodafone Elgin, especially the staff
March 28, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi there,
We appreciate your feedback and kind words about our Elgin team! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks to Dan for helping me upgrade…
Thanks to Dan for helping me upgrade instore today! Upgraded to a pixel 8 and I'm very happy with it
March 26, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Joanna. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AGNIESZKA was lovely
AGNIESZKA was lovely, very helpful and very informative with all in upgrading my phone. .
February 14, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Angie,
It's great to hear about your recent experience. Thanks for your review and feedback for Agnieszka.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Just been this morning very kind guy I…
Just been this morning very kind guy I think is name Daniel if I remember very helpful thank you very much with Vodafone I sorted very well thanks
February 8, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Antonio,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan fixed my issue in store.
February 5, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hey,
Thanks for your support and for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fabulous knowledge and customer…
Fabulous knowledge and customer service.
Agnieszka
January 8, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Paul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Daniel was very helpful and solved my…
Daniel was very helpful and solved my problem with my amazon prime app. Sorted and fixed, well pleased.
January 4, 2024
Unprompted review
Reply from Vodafone UK - Elgin
Hi Brian,
Thanks for taking your time to leave this review for Daniel. It's great to hear your app is fixed.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Elgin
Hi Linda,
It's great to hear your feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Agnieszka (sales advisor) was…
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so far that Agneieszka was able to fix quickly for me. She was very friendly and the Elgin store is lucky to have her.
December 13, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey,
Thanks for letting us know what an amazing job Agneieszka did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Daniel in Elgin…
Excellent service from Daniel in Elgin today. Thank you.
December 13, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Evelyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service by Conner who upgraded my…
Great service by Conner who upgraded my phone also helped transfer my data from one phone to the other.
December 12, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Albert,
This is a great review for Conner. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
It was a quick and easy experience to…
It was a quick and easy experience to get a new contract, and staff were friendly.
December 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Harris,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always have a fantastic experience when…
Always have a fantastic experience when we visit our local Elgin branch. Really lovely staff who are always ready to help.
September 9, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Marty,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in elgin store…
Great experience in elgin store upgrading and adding a new phone for the wife
September 9, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Ronald,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing and helpful staff at Elgin
September 8, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Moe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful thanks
September 7, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Rachel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service today
September 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Thanks for the fab feedback!
Vodafone Social Media Team
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