The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... See more
Company replied
Location
Switch location134 High Street, IV30 1BW Elgin, GB
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See what reviewers are saying
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
Company replied
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... See more
Company replied
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Elgin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
134 High Street, IV30 1BW, Elgin, United Kingdom
4.9
Excellent
86 reviews
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Very Helpful service at getting my WiFi…
Very Helpful service at getting my WiFi hotspot some data at Vodafone Elgin, Conner helped log me into my Chrome book as well
September 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi, Stephen. It's lovely to hear you had such positive experience with Conner. This is absolutely what we aim for! Thanks for leaving us a review, Vodafone Social Media Team
Staff made my call problem free
Staff made my call problem free. Thanks.
September 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Thanks for the positive feedback, John!
Vodafone Social Media Team
Very good and helpful
August 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Colin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent team
August 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Daniel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good experience very helpful,got…
Very good experience very helpful,got what I wanted, thank you Agnieszka.
August 25, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service in Elgin store
August 25, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Kenny. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful!
August 15, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Prue,
Thanks for taking your time to share the experience. I'm glad you found the store helpful.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The process was very simple and…
The process was very simple and straightforward. Agnieszka was very helpful and and son and I were both helped with our phones in a short time.
July 29, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Laura,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent !!
July 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Johnny,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Positive experience in store today…
Positive experience in store today explaining my bill to me.
July 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Gary,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Elgin
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Honest and trustworthy
Honest and trustworthy, friendly and excellent service
July 22, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in to get a new SIM card for a…
I went in to get a new SIM card for a new Nokia 3310 I bought a few years back.I spoke to Conner who was very helpful and polite and fixed things up for me in no time at all.
June 27, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Brendan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Prepaid card doesn't work
I'm visiting the uk and my friend bought me a 20 GBP vodafone pay as you go sim. 24 hrs later after inserting it in my phone, I still have nothing, no data, calls or sms. There is no way to contact the company for assistance that I can find. When I followed the online garbage they post, it tells me I need to top up to activate it, but when I try to do that (not sure why since it is already topped up with 20GBP), it tells me i need to register and they will send me a SMS.... Which I can't receive...
June 25, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Paul, thanks for leaving your review. Apologies for the trouble you've had with getting your services to work. So that we can help you with this, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Elgin Vodafone store staff are excellent
June 17, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi there,
Thanks for sharing your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Elgin Vodafone store extremely helpful…
Elgin Vodafone store extremely helpful and friendly. Always feel welcome.
June 17, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Hannah,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service from Elgin store went…
Great service from Elgin store went into upgrade to a new device as mine is broken and help with transferring.
May 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey James,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service Elgin
May 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Corinna,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited the Elgin store where they…
Visited the Elgin store where they transferred my data from one phone to another. Super quick service and a friendly bunch!
May 3, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Katie,
This is lovely feedback for our Elgin store. I'm glad they transferred your data over so quickly.
Thanks for sharing your experience here. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Always a positive experience dealing…
Always a positive experience dealing with the team in Vodafone Elgin. Thanks to Dan, Rennie and team.
May 2, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Christine,
This is great feedback for Dan, Rennie and the rest of our Elgin store.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks,
Vodafone Social Media team
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