Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
Company replied
Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
Company replied
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... See more
Company replied
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... See more
Company replied
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... See more
Company replied
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Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, United Kingdom
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The service I received today was excellent.
Kind gentleman very knowledgeable and made sure I understood everything about my new phone. A credit to your company

Reply from Vodafone UK - Fareham
Have used Fareham vodafone on numerous occasions, and found them extremely helpful, especially Jimi who goes the extra mile to make sure I understand everything, always better than a phone conversation, will keep on using Fareham walk in..👍

Reply from Vodafone UK - Fareham
Excellent service and all aspect of new contract explained clearly. Thank you James

Reply from Vodafone UK - Fareham
What was a major problem sorted in a few minutes. Without any hassle. Kai was great

Reply from Vodafone UK - Fareham
Many thanks to Charlie & Klaudia in the Fareham store. Brilliant service and very knowledgeable. Also incredibly patient and happy to answer all my questions.

Reply from Vodafone UK - Fareham
Alex helped me out with my upgrade and made everything as clear and easy as possible

Reply from Vodafone UK - Fareham
Assistant was very friendly knowledgeable and helpful.

Reply from Vodafone UK - Fareham
Albie was very helpful very polite and made us feel that we were not a nuisance

Reply from Vodafone UK - Fareham
Friendly, helpful staff
Listened to what needed, found best option for me and executed same day.

Reply from Vodafone UK - Fareham
Kal was so helpful went that exter mile explaned every thing so clearly. Just want to say a big thankyou kal What a lovely young mail .

Reply from Vodafone UK - Fareham
Jake in store in Fareham was super helpful!! Got a great deal thanks :)

Reply from Vodafone UK - Fareham
Upgrade on two iPhones completed with the help of Charles who really new his stuff and made the whole process seem less was thinking of moving to a different supplier this time but glad I didn’t as vodaphone have much better service and are really customer focused. Well done.

Reply from Vodafone UK - Fareham
Came in to Fareham branch, as hearing aids would not pair to phone. Alex investigated and reset the correct permissions on the phone and it now works perfectly. Would highly recommend this branch and especially Alex, who is a highly competent technician.

Reply from Vodafone UK - Fareham
We came in with a rather large issue with the account, Alex, Jimi and the team were very very helpful, trying everything that they are able to do on their system. When this didn't eventually work, they have aided us in escalating the issue to different departments to try and get the issue resolved - even though we have had to go to multiple different departments above them and come back to the store several times

Reply from Vodafone UK - Fareham
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend using this branch.

Reply from Vodafone UK - Fareham

Reply from Vodafone UK - Fareham
I was served by Luke who was really helping with choosing me the right phone. Very informative and polite.

Reply from Vodafone UK - Fareham
Luke was amazing with what I needed for my upgrade. Easily done and would fully recommend tge store

Reply from Vodafone UK - Fareham
Luke was very helpful. He got my phone working after I was told from elsewhere that it was done for. Enjoying my new one too that he sold me! Thank you!

Reply from Vodafone UK - Fareham
The staff were very helpful & found me the best contract that suits my needs

Reply from Vodafone UK - Fareham
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