Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... See more
Company replied
32 The Borough, GU9 7NJ Farnham, GB
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Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... See more
Company replied
I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... See more
Company replied
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more
Company replied
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... See more
Company replied
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32 The Borough, GU9 7NJ, Farnham, United Kingdom
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Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about the town being gridlocked.

Reply from Vodafone UK - Farnham
The Store Manager helped me save money on my existing plan, very much appreciated

Reply from Vodafone UK - Farnham
I visited the Vodafone shop in Farnham and was helped by Mason, who managed to get me a much better deal on my monthly SIM card plan.
Mason was very helpful and friendly, and I’m extremely pleased with my new deal. Thank you, Mason, for your excellent customer service. Highly recommended!

Reply from Vodafone UK - Farnham
Connor took time to transfer from my iPhone to my new one. Pleasant experience

Reply from Vodafone UK - Farnham
I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated and if it hadn't been for Nikki's skilled and thorough help we still wouldn't have resolved it. Her support has kept us as vodafone customers.

Reply from Vodafone UK - Farnham
Your staff member went out of his way to help me, battling with your IT system which kept going down.

Reply from Vodafone UK - Farnham
Great service from Nikki today with difficult buttons on my phone

Reply from Vodafone UK - Farnham
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and getting the job done. Trust and professional integrity are hard to find. Long live the branch - able to problem solve and deliver with a smile. I have just renewed my contract because of the service / the people there.

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found solutions and looked for the best price. Excellent service.

Reply from Vodafone UK - Farnham
Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s business - very well done👍

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Nikki was Very helpful and lovely manner - made a process I hate perfectly easy

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Went into the Farnham branch and was served swiftly and professionally. Customer service was good, a rarity in recent times.

Reply from Vodafone UK - Farnham
Daniel got me a new phone and sim for the same price as just a sim so very happy indeed

Reply from Vodafone UK - Farnham
Superb customer service - great advice not overselling and saved us over £350 per annum versus current BT contract and at incredibly higher speeds - always a pleasure to visit this store. Our advisor was Nicola

Reply from Vodafone UK - Farnham
Always an easy experience at Farnham with Nikki. Just listens to what I want and finds the best deals.

Reply from Vodafone UK - Farnham
Nikki was great and really helpful.

Reply from Vodafone UK - Farnham
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