Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s busine... See more
Company replied
32 The Borough, GU9 7NJ Farnham, GB
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Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s busine... See more
Company replied
Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... See more
Company replied
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... See more
Company replied
Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... See more
Company replied
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32 The Borough, GU9 7NJ, Farnham, United Kingdom
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Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

Reply from Vodafone UK - Farnham
Super helpful staff and advices as always

Reply from Vodafone UK - Farnham
I recently visited the Vodafone Farnham store and had a very positive experience. The staff were friendly, approachable, and genuinely helpful from the moment I
walked in. I needed advice about upgrading my contract and improving my signal coverage at home, and the team took the time to explain all my options clearly without any pressure to upsell.
The store itself is clean, modern, and well-organised, making it easy to browse devices and accessories. I especially appreciated how patient the staff were while answering my questions and setting up my new phone — they made sure everything was transferred properly before I left.
Customer service can sometimes feel rushed in mobile phone shops, but that definitely wasn’t the case here. The team were professional, knowledgeable, and efficient throughout.
Overall, I would highly recommend the Farnham Vodafone store if you’re looking for honest advice and excellent customer service. A smooth and stress-free experience from start to finish.

Reply from Vodafone UK - Farnham
Had great customer service from Paul.

Reply from Vodafone UK - Farnham
I’d like to share some really positive feedback about Paul at Vodafone Farnham. From the moment I walked in, he was welcoming, professional, and genuinely eager to help. He took the time to fully understand what I needed, explained all the options clearly without any pressure, and made sure I felt confident in my decision.
Paul’s knowledge of the products and services was excellent, and he went above and beyond to ensure everything was set up perfectly before I left. What really stood out was his patience and friendly approach — nothing felt rushed, and no question was too much trouble.
It’s rare to receive such attentive and personable customer service, and Paul is a real credit to the Vodafone Farnham team. Thank you for making the whole experience smooth and stress-free!

Reply from Vodafone UK - Farnham
Nikki was really helpful and kind, explained really well about the sim only data plan. Really pleased!!

Reply from Vodafone UK - Farnham
Looked after by Nicky this morning, my son had deleted my number and ported it to his phone! Thank God she sorted it. So grateful and the service was excellent. Thanks so much - highly recommended

Reply from Vodafone UK - Farnham
I visited Vodafone Farnham about an enquiry about my account, the team were very helpful and I am very appreciative that the took their time to explain things correctly to myself

Reply from Vodafone UK - Farnham
Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who were waiting. There were significant distractions outside the venue but Nikki and Luke were cheerful and professional throughout. She is a credit to vodaphone

Reply from Vodafone UK - Farnham
Nikki has been an absolute pleasure to work with! She was extremely helpful friendly and considerate.

Reply from Vodafone UK - Farnham
With so many phone options and tariffs available, Tom, took the time to find me the best tariff to suit my needs, he was patient in explaining the what’s available, which enabled me to make clear away the mass of options and make a decision.

Reply from Vodafone UK - Farnham
I came into the store to get a home broad band and the staff were very friendly and welcoming in this store

Reply from Vodafone UK - Farnham
Friendly and knowledgeable staff. Always willing to help and look for the best deals.

Reply from Vodafone UK - Farnham
Tom gave great service when I needed to upgrade my phone plan to a new sim plan and saved me money with a smile

Reply from Vodafone UK - Farnham
tech support man in store on Sunday afternoon 9/11 was brilliant and fixed our issues immediately. He was polite courteous and friendly

Reply from Vodafone UK - Farnham
Excellent staff, very friendly and welcoming, highly recommend.

Reply from Vodafone UK - Farnham
I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

Reply from Vodafone UK - Farnham
I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

Reply from Vodafone UK - Farnham
Very helpful sorting out my new phone

Reply from Vodafone UK - Farnham
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