Vodafone UK - Farnham Reviews 

181
•
TrustScore 5 out of 5

4.9

32 The Borough, GU9 7NJ Farnham, GB

•

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Rated 5 out of 5 stars

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... See more

Company replied

Rated 5 out of 5 stars

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more

Company replied

Rated 5 out of 5 stars

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... See more

Company replied


Company details


Contact info

  • 32 The Borough, GU9 7NJ, Farnham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service and helpful staff, no issues

July 12, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan is the best

Ryan who served us was incredibly helpful, knowledgeable and friendly

July 12, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paul at Vodafone Farnham was helpful

Paul at Vodafone Farnham was helpful, insightful and resolved my query very quickly and I left with an excellent sim only deal and great advice. Thank you!
P.s Thank you Ryan who helped sort out mobile broadband the week prior! All at the same store!

July 12, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Sharmin,

Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was super friendly and very…

Ryan was super friendly and very helpful.

July 12, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Joe, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Converted back to a monthly plan

Ryan talked me through all of the plans and different combinations of sim and phone and sim only so I could make an informed decision. I felt very well looked after throughout the experience that my interest was at the focus of the deal and I was lucky to get the last iphone16 available in store!

July 11, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi Danielle,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect profesional

Perfect profesional

July 11, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Peter,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Ryan for all your help…

Thanks Ryan for all your help… gave me the best deal that’s out there, really polite and friendly… I would recommend Ryan for all your vodaphone needs x

July 10, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi Deborah ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren was extremely helpful pleasant

Darren was extremely helpful pleasant, and very kind.

July 9, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Jean,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star experience

I came in with a broken phone with hope for an opportunity to upgrade early. Ryan was more than helpful. He explained my different options thoroughly with a smile on his face and was very patient with me! Him and his colleagues were friendly and very attentive. I am very grateful for your all help, thank you!

July 8, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Demelza,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional service

Professional service. Great customer service

July 8, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Darren,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren in Farnham store

Darren in Farnham store today was very helpful and friendly. He assisted with a phone upgrade today and ensured that I had the best deal.

July 4, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Katiie,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Even though I was only looking to get some deal options as I am not a Vodafone customer at the moment, they couldn’t have been more helpful. It was nice to talk to sales people that weren’t just above school age who understood my needs and didn’t try and force me to buy something. I will definitely go back when I am finished with my current network

June 24, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Sam,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki gave great service

Nikki gave great service

June 17, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi Susan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Farnham has strong internet for new phone data transfer

Franchise shop in Worthing didn’t have strong enough broadband to support data transfer to new phone. Wasted 2 hours of my tone. Luckily they recommended going to Farnham where I was able to walk out with a functional new phone with tow phone lines working

June 11, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was so helpful thank you!

May 20, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Julia,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

May 13, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki in Farnham branch was extremely…

Nikki in Farnham branch was extremely helpful

April 26, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Zoe,

Thanks for the lovely review and fantastic support for Nikki in Farnham.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful member of staff Paul

Very helpful member of staff Paul

Thankyou

April 24, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Sandra, 
Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very helpful member of the team who…

A very helpful member of the team who was very efficient and quick.

April 13, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Dan

Great customer service from Dan, very professional and helpful

April 10, 2025
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Vilmos,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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