Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s busine... See more
Company replied
Location
Switch location32 The Borough, GU9 7NJ Farnham, GB
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See what reviewers are saying
Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... See more
Company replied
This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... See more
Company replied
Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Farnham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
32 The Borough, GU9 7NJ, Farnham, United Kingdom
4.9
Excellent
171 reviews
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Really helpful!
They are very friendly and helpful in the shop. We asked lots of questions and they answered them in an uncomplicated way.
I’d definitely go back again if I needed help with my phone.
December 30, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi Steve. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great knowledge
Great knowledge, helped me a lot in choosing the correct phone and plan for my needs, especially Paul.
December 30, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi Dan. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are highly knowledgeable about…
Staff are highly knowledgeable about the products on offer and were very helpful helping me understand my problem. Paul made sure I was happy, I'll definitely be returning.
December 29, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi John. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are always really helpful when…
Staff are always really helpful when I've had a problem with my phone. Great knowledge especially paul.
Great service
December 30, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi Natalie. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was absolutely amazing
Dan was absolutely amazing. I thought my case would be complicated, but he made it nice, easy, and smooth ! As it was my third visit here at the store, I can say that all the staff are very helpful!
December 12, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi Monika,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
From the moment I walked in the store…
From the moment I walked in the store door the team were welcoming and engaging. I was worried about the swap over from one phone to another but nothing was too much trouble. Paul took control and transferred everything from my old phone to the new one. Also making sure I went away with the correct chargers. I would not hesitate in coming back or recommending the Farnham Team.
Thank you
December 2, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hey John, Thanks for your aweome feedback. It sounds like Paul did a fantastic job making your upgrade as smooth as possible. Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team
Dan was excellent
November 30, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodaphone store -Farnham
Excellent service, most friendly and helpful from Adam!
Adam's friendly advice and assistance in Vodafone's store at Farnham really helped with my mobile .I am not comfortable with IT and technical stuff so really appreciated Adam's very patient and practical help
November 21, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi Anthony,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing service from Luca in Farnham
November 16, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi Graham,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a amazing experience with us in Farnham.
Thanks,
The Vodafone Social Media Team
Great service from the farnham store!
Great service from the farnham store!
October 26, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Thank you for your review Ellie. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team
Reply from Vodafone UK - Farnham
Hi Alex,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
Thanks,
The Vodafone Social Media Team
Extremely helpful amd worth coming in store!
The lady who helped us, Nicola, was very experienced and friendly. Helped us find a solution really quickly and managed to save me £6 a month off my current deal with Vodafone. Excellent service and well worth visiting instore.
October 2, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi John,
This is lovely feedback for Nicola. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
amazing
Nikki was really kind and patient she explained everything with a friendly smile
September 20, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hey Dimitra,
Thanks for the feedback and support for Nikki, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
September 16, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hello, Alan,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped my problem.
August 22, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hello,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from both Nicki & team
Fantastic service from both Nicki and Adam to find the right deals (for 3 phones) for us.
This was a return visit having received a great service 2 years ago from Nicki when we first took out our contracts.
Many thanks
Andrew
August 16, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nikki and Adam excellent
Nikki and Adam were absolutely phenomenal and went above and beyond to help us staying late on a Friday evening to make sure we got exactly what we needed.
August 16, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Following a WhatsApp chat with a number…
Following a WhatsApp chat with a number of neighbours in Southeast Farnham, it is their universal experience of unacceptably poor reception using Vodafone over a long period of time.
August 1, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hey Alan,
I know how frustrating signal and connection issues can be. If you pop your postcode into the Network Status Checker here: https://vodafone.uk/330ItxS you'll be able to see if there are any issues, outages or maintenance works in an area that could be impacting your service.
Maintenance will be highlighted by a screwdriver symbol. You can click on this and it will tell you if there is an expected end time for the work.
Network Issues and outages have a yellow triangle which you can click and sign up for updates.
You can also see the expected speeds you can achieve in any postcode. If you are getting very low speeds, or your signal is worse than the checker suggests and there are no issues in the area, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can look into this for you.
Thanks,
Vodafone Social Media Team
Paul was excellent
Paul was excellent.
Looked at options and helped find the best choice for the 4 accounts and helped make good savings on charges.
August 1, 2024
Unprompted review
Reply from Vodafone UK - Farnham
Hi PH,
Thanks for your review and feedback for Paul.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Farnham
Hey Michael.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
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