What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... See more
Company replied
70 Hamilton Rd, IP11 7AF Felixstowe, GB
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What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... See more
Company replied
Thank you Jack you were so helpful and saved me money in broadband and sim! Very polite. Patiently answered all my questions and explained everything fully.
Company replied
I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael s... See more
Company replied
Excellent experience in Vodaphone shop at Felixstowe. Everything was explained so we could understand, without being patronising. Cole was very professional in his dealings with us, and seemed to... See more
Company replied
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70 Hamilton Rd, IP11 7AF, Felixstowe, United Kingdom
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Excellent service carried out in a very friendly manor for which many thanks and well done. This is why I stay with Vodaphone.

Reply from Vodafone UK - Felixstowe
Great service from Cole, managed to save me money on my SIM card from EE

Reply from Vodafone UK - Felixstowe

Reply from Vodafone UK - Felixstowe
Phone Device upgrade. Very helpful explained and found a new device and a new contract to save me money. Excellent service.

Reply from Vodafone UK - Felixstowe
This is an extremely helpful shop and the staff went over and above to help us out for our trip to America.

Reply from Vodafone UK - Felixstowe
I visited Vodafone in Felixstowe, we got served by a gentlemen called Cole, he was so helpful and so friendly and I highly recommend Cole if you should go in there in the future.

Reply from Vodafone UK - Felixstowe
Jack was very kind and helpful and served me with a smile!

Reply from Vodafone UK - Felixstowe

Reply from Vodafone UK - Felixstowe
I have always found the Felixstowe branch staff very polite and helpful
Always willing to help.

Reply from Vodafone UK - Felixstowe
Very helpfull we allways enjoy our visits to vodafone shop

Reply from Vodafone UK - Felixstowe
We really find our local Vodafone shop so great to visit. All the staff so helpful n happy to sort out any worries we have. Michael and Cole really patient n helpful. A great asset to our High street.
Ros Davison.

Reply from Vodafone UK - Felixstowe
Ash was friendly and professional, really helped us

Reply from Vodafone UK - Felixstowe
Very helpful pleasant young man at Felixstowe branch who dealt with my request quickly and efficiently

Reply from Vodafone UK - Felixstowe
Felixstowe is the gold standard Vodafone shop lovely helpful staff nothing too much trouble for them, never had a bad experience in Felixstowe , very lucky to have such professional service. Extra thanks to Cole for his patience and kindness and Michael too.

Reply from Vodafone UK - Felixstowe
Cole was friendly and quickly found me a good deal.

Reply from Vodafone UK - Felixstowe
Michael in the Felixstowe Vodafone shop was excellent (professional and informative) and helped me navigate a new contract with ease. Highly recommended.

Reply from Vodafone UK - Felixstowe
Very professional service. I like the fact I can go in the shop. I have always had good service and advice.
I also receive good service by telephone yesterday when I renewed my maim internet account.

Reply from Vodafone UK - Felixstowe
Cole was very patient with me this morning and really helpful couldn’t wish for better service.

Reply from Vodafone UK - Felixstowe
Jack was a real help. Needed a new tablet for my son that was affordable and up to the task. Jack checked the specs to fine one that was suitable

Reply from Vodafone UK - Felixstowe

Reply from Vodafone UK - Felixstowe
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