What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... See more
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Location
Switch location70 Hamilton Rd, IP11 7AF Felixstowe, GB
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Thank you Jack you were so helpful and saved me money in broadband and sim! Very polite. Patiently answered all my questions and explained everything fully.
Company replied
I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael s... See more
Company replied
Excellent experience in Vodaphone shop at Felixstowe. Everything was explained so we could understand, without being patronising. Cole was very professional in his dealings with us, and seemed to... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Felixstowe
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Hamilton Rd, IP11 7AF, Felixstowe, United Kingdom
4.9
Excellent
111 reviews
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I brought a iPhone 15 pro was served by…
I brought a iPhone 15 pro was served by Michael great service from Michael
June 18, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Marie,
Thanks for your 5-star review for Mark. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful and friendly
Very helpful and friendly, could ask questions if I wasn't sure and they explained it to me
May 22, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Jennifer,
This is a great review for our Felixstowe store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Michael was the store advisor who…
Michael was the store advisor who assisted me. He was friendly, courteous and very helpful. Nothing was too much trouble for him. He explained everything and set me up with a new 2 year contract. He is certainly a great ambassador for Vodafone. Its really good to be able to visit a store and speak to someone in person.
April 26, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service from them every time I go…
Great service from them every time I go in the shop
April 20, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Phil,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Pleasant, helpful and efficient
My daughter lost her SIM card on holiday so went into the Felixstowe shop to find out about a replacement. They were very helpful, polite and efficient. They sorted it all out and put the new card in. All sorted within about ten minutes.
April 18, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Julie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Mikey talked me through best…
Mikey talked me through best purchase.ordered phone it and set it all up.a fantsstic brilliant A1 experience.
April 8, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi. Thank you for your review for Mikey. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars for Michael who was receptive…
5 stars for Michael who was receptive to my needs and offered a fast and efficient service in the shop today. Thank you!
April 6, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Ama,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpfull
March 22, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Best ever mobile buying experience
What a pleasant visit to the Vodafone shop in felixstow 😊
Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊
They went out of their way in trying to find out what my previous network were charging me for🤔,I was mis sold a business sim by o2 which instead of costing £10per month I was being charged over amount this every month,January I was charged £96.88😡
Michael and Cole gave me more help in 1 hour than o2 has given in 3 weeks.
March 15, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Linda. Thank you for your review for Michael and Cole. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband
Knowledgeable assistant. Solved the problem I was having efficiently
March 2, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Mark. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
General Enquiries about my new phone
Very good service here at Vodafone Felixstowe today. A very kind young man called Charlie helped me with my new phone.
February 10, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Gill,
Thank you for your great review. We're really glad Charlie managed to help you.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Michael was brilliant
Michael was brilliant - sorted everything and saved me money!
February 2, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Adam,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
After walking into shop Cole was…
After walking into shop Cole was extremely helpful and helped me resolve my watch issue
January 27, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Chris,
Thank you for reviewing ad sharing this feedback for Cole.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Michael (I think that was his name) was…
Michael (I think that was his name) was great. Helped me to upgrade my package and answered my questions.
January 22, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Una,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Big thanks to Michael
Big thanks to Michael, he was very helpful, friendly and helped to find a better deal.
January 18, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service from Vodafone Felixstowe…
Great service from Vodafone Felixstowe yesterday, thank you to Cole for sorting out the transfer of data from my very broken old phone to the new one! Highly recommend this store if you need an upgrade or help with your phone and you prefer to visit a store rather than go online.
January 5, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Michelle,
I'm glad that Cole was able to get everything sorted for you and we appreciate the support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service in Felixstowe
Great customer service by both Charlie & Cole. Charlie sold me the phone offering me different options while Cole transferred my data while Charlie dealt with another customer. They both answered all my questions in a way I could understand & allowed me to make my own choices. Very pleased.
January 6, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Andrew. Thank you for your review for Charlie and Cole. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael has been really helpful.
January 2, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Lindsey,
Thank you for taking the time to review. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service at Felixstowe
I have just seen Cole at the Vodafone shop in Felixstowe.He was fantastic and sorted out an issue from transferring from pay as you go to pay monthly.I would recommend him to anyone, he was very patient and extremely helpful.Thank you Cole!
December 14, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Andrew,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Michael in Felixstowe Vodafone was very…
Michael in Felixstowe Vodafone was very helpful
November 29, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Angela,
This is a great review for Michael. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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