What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... See more
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Location
Switch location70 Hamilton Rd, IP11 7AF Felixstowe, GB
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Thank you Jack you were so helpful and saved me money in broadband and sim! Very polite. Patiently answered all my questions and explained everything fully.
Company replied
I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael s... See more
Company replied
Excellent experience in Vodaphone shop at Felixstowe. Everything was explained so we could understand, without being patronising. Cole was very professional in his dealings with us, and seemed to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Felixstowe
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Hamilton Rd, IP11 7AF, Felixstowe, United Kingdom
4.9
Excellent
111 reviews
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Extremely helpful
Michael was extremely helpful and recommended best services and phone for my needs.
Painless exercise for upgrade and looking forward to getting my new phone in the next few days.
November 29, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi TS,
Thank you for taking the time to review and share this great feedback for Michael.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Phone and Broadband package.
I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael set up everything for me. He explained everything very clearly and was really very helpful. He answered all my questions . The customer service was excellent. Highly recommended. Thankyou for making what can be confusing a very positive experience.
November 25, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi June. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and saved me money!
Michael my sales assistant was fab! So helpful and saved me loads on a new broadband deal.
November 21, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Louise,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sorted
Mike at the shop was excellent and not only sorted out a new SIM for me but set up the phone and advised me that I could change to a better tariff and helped me sort the change out.
November 18, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super Customer Service at Vodafone
Cole went out of his way to make us feel at ease and explain things in a way that we could understand. He helped us to find the best deals available at a price that we could afford. We left the shop feeling very satisfied. Cole was very helpful and polite.
November 6, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Sarah,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cole in Felixstowe shop brilliant
Cole in Felixstowe shop brilliant, got me all set up. A big thank you
November 6, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Catharine,
What super feedback for Cole! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Michael was excellent
November 4, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Peter,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Cole made me feel more valued as a…
Cole made me feel more valued as a customer speaking to me more as a friend and less as a salesman.
Very knowledgeable on the services he provids
November 2, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Brandon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Provided extensive help and detail regarding new SIM card buy.
October 23, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Jonathon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cole
Cole, name of my adviser, was absolutely knowledgeable and very helpful with transferring all my apps from my old phone to my new phone. Would absolutely recommend going to any Vodafone retailer.
October 20, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Steven,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Cole went above and beyond to help me
Cole went above and beyond to help me.
Pleased with the outcome
Thank you
October 11, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Ian,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful
September 30, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Max,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mikes was so helpful
Mikes was so helpful. Never made me feel stupid. Highly recommend Felixstowe vodaphone shop
August 15, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi customer,
Thanks for your feedback for Mike.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from Michael and his…
Great service from Michael and his colleague at the Felixstowe branch
August 12, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Ann, It's great to see the team in the Felixstowe store made such a good impression on you.
Thanks again, The Vodafone Social Media Team
Cole at the Felixstowe store was so…
Cole at the Felixstowe store was so helpful
July 20, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey there,
Thanks for the lovely review and fantastic support for Cole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Felixstowe
Hey Robert,
Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and helped provide a new…
Very helpful and helped provide a new contract in a short amount of time, whilst still providing me with all the information I needed!
July 12, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Emily. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and polite team got everything I…
Quick and polite team got everything I wanted
July 10, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Lesley,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Superb service from Michael in Felixstowe.
Superb service from Michael in Felixstowe shop. Excellent manner, knowledge and efficiency. He quickly analysed my complicated situation and made great effort effort to ensure that all was sorted before I left the shop to ensure my continued patronage of Vodafone.
July 5, 2023
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi EXIBISH,
This is such an amazing review for Michael. Thanks for sharing your kind words and feedback. It's great to hear it's all resolved.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Felixstowe
Hi Milly,
This is lovely feedback for Cole. Thanks for your kind words.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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