What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... See more
Company replied
Location
Switch location70 Hamilton Rd, IP11 7AF Felixstowe, GB
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Thank you Jack you were so helpful and saved me money in broadband and sim! Very polite. Patiently answered all my questions and explained everything fully.
Company replied
I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael s... See more
Company replied
Excellent experience in Vodaphone shop at Felixstowe. Everything was explained so we could understand, without being patronising. Cole was very professional in his dealings with us, and seemed to... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Felixstowe
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Hamilton Rd, IP11 7AF, Felixstowe, United Kingdom
4.9
Excellent
111 reviews
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Conner/Connor from the Felixstowe store…
Conner/Connor from the Felixstowe store was excellent. Didn't try to flog me anything else that I didn't need or already know.
I came in, originally to get a charger, mine was knackered. Didn't particularly want an upgrade because I've kept using my old phone.
Really helpful and patient.
I came back with a few issues and those were sorted too.
New phone great but it's just a mobile at the end of the day 😄. Vital. He was very helpful so as promised, here's my review. The great thing also was the USB that I discovered, blimey I sound old but ta to him for just sorting out what I wanted 👍xxJ
June 18, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Ashley,
Thanks for the lovely review and fantastic support for Conner.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Data problem
The young man who sorted my problem was very helpful and informative of my problem, i would like say thankyou very very much.
July 7, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Bowman,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, great customer service.
June 28, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Isobel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cole was incredibly helpful and…
Cole was incredibly helpful and efficient- really impressed great customer service
March 25, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Katie,
This is amazing feedback for Cole. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service as always from…
Excellent service as always from Felixstowe team Cole and Mickey
March 11, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Clare,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Micheal who served me was very polite…
Micheal who served me was very polite and friendly a very good service
March 4, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi John,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Cole in Felixstowe
Great service from Cole in Felixstowe, thanks.
February 19, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Nigel,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service. Michael was brilliant and so informative for myself and mum about a phone upgrade and WiFi home packages. Not pushy at all which is very hard to find. No question was silly. We will be going back next week as my mum want to purchase the WiFi deal.
February 1, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi. Thank you for your review for Michael. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service given by Jack today could…
The service given by Jack today could not have been better. I needed a new sim only deal and with Jacks help I’ve got a new deal which I’m very happy with.
February 1, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New plan
Excellent service offered a good plan and explained features of plan to help me decide.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi David,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service at Felixstowe- looked…
Great service at Felixstowe- looked after well by Vish for new phone and broadband - knowledgeable and friendly service
December 23, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great service helped me with issue with…
Great service helped me with issue with my phone not getting signal
December 19, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Gary,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Michael was very helpful today nice guy…
Michael was very helpful today nice guy very good at his job
November 29, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Angela,
It's great to see your kind words for Michael, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful young man
Very helpful young man. Explained everything perfectly.
November 26, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hello, Marilyn,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Michael
Great service from Michael. Extremely helpful and knowledgeable.
October 12, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Kev,
Thank you for taking the time to leave us a 5 star review and the feedback about Michael's great service.
Thanks,
The Vodafone Social Media Team
Michael and Jack were super helpful of…
Michael and Jack were super helpful of my mother when she had difficulty with her phone today. Thank you!
October 11, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Janette,
Thank you for taking the time to leave us a 5 star review and the great feedback about Michael and Jack's great customer service.
Thanks,
The Vodafone Social Media Team
Excellent service
Excellent service, extremely helpful in store helped set up new phones from start to finish!!
September 21, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hey Muks,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cole delt with me swiftly and clearly…
Cole delt with me swiftly and clearly explain everything to me.
He was friendly and cheerful which made things go easier.
August 10, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The best guys in the town.
The best guys in the town.
Nice serve
The best price
Give them a bonus.
June 29, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi Marian,
We're so happy you had such a great experience in store! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thanks to the team at Vodafone Ipswich
Thanks to the team at Vodafone Ipswich. Very helpful and patience
Thanks to Jay - top man
June 22, 2024
Unprompted review
Reply from Vodafone UK - Felixstowe
Hi. Thank you for your review for Jay and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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