I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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See what reviewers are saying
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... See more
Company replied
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
4.9
Excellent
207 reviews
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I was trying to transfer my phone…
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I honestly could not have done it myself, the process isn’t perfect and Arif navigated it so well.
Cannot thank him enough so wanted him to get his recognition noted.
July 8, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Augusto,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Always helpful all round
June 24, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Jamila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service. Sailen was helpful as always. Great customer service all round
June 24, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Yarjohn,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from sailen who has…
Great service from sailen who has helped sort out my account for me.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Amelia,
Thanks for the lovely review and fantastic support for Sailen .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Hammersmith branch they messed…
Went to Hammersmith branch they messed up everything. Arif spent sometime and helped to resolve ALL issues. Very good smart and professional.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Noufal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sailen
Sailen, was very helpful, patient and kind getting everything ready for my new phone and transferred my phone number for me! What a guy!
May 7, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Will,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Sailen to help me…
Great service from Sailen to help me and my husband
May 7, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Forouzan,
Thanks for the lovely review and the fantastic support you’ve shown for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from sailen and helped me…
Great service from sailen and helped me get my uk number
May 7, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Haas,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was so impressed with the service at…
I was so impressed with the service at Vodafone- Fulham Broadway. The salesman Artif was helpful, knowledgeable and extremely polite.
Thank you for setting up my account and helping with the set up of my new iPhone.
A being thank you.
April 12, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Don,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Got helpful service from sailen as…
Got helpful service from sailen as looking to change my provider and he helped me with the whole transition from start to finish. I am a novice and was nervous but he reassured more and explained the whole transition
April 9, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Dennis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hey Ali,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was exceptional
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to upgrade my elderly mother’s plan who is tagged to my Vodafone account. He was very speedy, kind & thorough.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edwin all done was top class he helped…
Edwin all done was top class he helped out 100%
March 27, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I have an above and beyond experience…
I have an above and beyond experience with customer advisor Arif in Fulham Vodafone.
He provided me with outstanding customer service and professional advice and support.
Thank you and well done Iva
March 19, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Iva,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hey Connor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
sailen was very helpful in helping in…
sailen was very helpful in helping in getting my contract sorted out
March 1, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Lissa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sailen helped me so professionally and…
Sailen helped me so professionally and efficiently! Great friendly transparent service. Highly recommend!
February 21, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from sailen who help me…
Great service from sailen who help me get a new phone after i had lost my old one and explained it all to me
February 13, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Gavin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was a great help who has…
Sailen was a great help who has supported me during my time of need with everything going on
February 5, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Ablah,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sailen was particularly helpful and…
Sailen was particularly helpful and knowledgeable about home broadband! Thank you!
February 4, 2026
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Georgia,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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