Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... See more
Company replied
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... See more
Company replied
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
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Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
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Edwin all done was top class he helped out 100%

Reply from Vodafone UK - Fulham Broadway
I have an above and beyond experience with customer advisor Arif in Fulham Vodafone.
He provided me with outstanding customer service and professional advice and support.
Thank you and well done Iva

Reply from Vodafone UK - Fulham Broadway

Reply from Vodafone UK - Fulham Broadway
sailen was very helpful in helping in getting my contract sorted out

Reply from Vodafone UK - Fulham Broadway
Sailen helped me so professionally and efficiently! Great friendly transparent service. Highly recommend!

Reply from Vodafone UK - Fulham Broadway
Great service from sailen who help me get a new phone after i had lost my old one and explained it all to me

Reply from Vodafone UK - Fulham Broadway
Sailen was a great help who has supported me during my time of need with everything going on

Reply from Vodafone UK - Fulham Broadway
Sailen was particularly helpful and knowledgeable about home broadband! Thank you!

Reply from Vodafone UK - Fulham Broadway
what great service from sailen in store my phone is very old and needed a new pne and came to see sailen who not only for me an excellent deal but also helped me on how to use the phone sailen is a credit to the store and company

Reply from Vodafone UK - Fulham Broadway

Reply from Vodafone UK - Fulham Broadway
Great service from Sailen as usual as help with my internet issue which has been going on some time and found a solution

Reply from Vodafone UK - Fulham Broadway
Nabiha was super helpful in getting me a new phone whilst allowing me to keep my old number, she explained everything and made the process super clear

Reply from Vodafone UK - Fulham Broadway
Very helpful service with amazing advice.

Reply from Vodafone UK - Fulham Broadway
Excellent service from Sailen in the Fulham branch as usual

Reply from Vodafone UK - Fulham Broadway
Arif explained everything to me in ways I clearly understood it and he is very approachable and friendly

Reply from Vodafone UK - Fulham Broadway
Many thanks to Bruno who helped me settle a 2-3 year problem with my phone that I just gave up on. Knows his stuff. Very friendly staff at this branch.

Reply from Vodafone UK - Fulham Broadway
Great Service from Sailen and Zack in the fulham Store

Reply from Vodafone UK - Fulham Broadway
Excellent service from Sailen and the team. Very professional in helping me choosing my new phone and also helping me set it all up.

Reply from Vodafone UK - Fulham Broadway
My experience with Sailen was fantastic. He was very helpful and made the process of getting a new sim as easy as possible.

Reply from Vodafone UK - Fulham Broadway
Arif is an excellent retail adviser. He is always very helpful. He is number one.
Thanks a lot!

Reply from Vodafone UK - Fulham Broadway
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