Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... See more
Company replied
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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See what reviewers are saying
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
4.9
Excellent
215 reviews
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This company invites their customers to review, whether positive or negative
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Edwin is helping me a lot to solve my…
Edwin is helping me a lot to solve my problem with good attitude, patient and understanding
December 19, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi there,
What super feedback for Edwin! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The customer service here is great
The customer service here is great! Arif has been so patient to my request, and helped my finally find the best best deal (perfect tariff). very much appreciated! Will keep using Vodafone service.
December 15, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hello,
It's great to hear about the positive experience which you received in store from Arif, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arif was amazing
Arif was amazing, knowledgeable and so helpful! I was very impressed! He should be the manager here!
November 13, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Ah-Lee,
This is a great review for Arif. Thanks for taking your time to share. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent and speedy service doing a…
Excellent and speedy service doing a SIM swap, thanks a lot Arif for the professional and friendly service!
November 3, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Sofia,
Thanks for letting us know what an amazing job Arif did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif at Fulham store went above and…
Arif at Fulham store went above and beyond to help me with the best packages for me and my family (4 lines). Really appreciated
October 27, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Matthieu,
Thanks for your review for Arif. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Arif is excellent sales person
Arif is excellent sales person. Many thanks
October 27, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Alp,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I just want to say thank you to Andrea
I just want to say thank you to Andrea, for the extra help u put in, I’m very happy with my device , Vodafone just gain a customer.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Jess, It's great to see Andrea put in that extra little bit to help you find the best device and plan for you.
Thanks, The Vodafone Social Media Team
Chad at Fulham Broadway Fantastic
Chad at the Fulham Broadway branch was fantastic.
The Fulham Broadway Branch is much better managed than the Southside branch.
October 22, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Waja,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andrae was very helpful with getting…
Andrae was very helpful with getting WiFi sorted!l, very knowledgable!
October 10, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Jonathan. Thank you for your review for Andrae. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hello, Pert,
That’s lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Edwin who served me was extremely good…
Edwin who served me was extremely good with the exceptional service he gave me with changing my contracts. Very helpful and polite and knowledgeable.
September 20, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Wayne,
Thanks for your review for Edwin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chad at Fulham Broadway store had been…
Chad at Fulham Broadway store had been extremely helpful and patient with me. Fantastic service.
September 17, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Mehmet,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Fulham store with Chad.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Chad changed my life
Chad changed my life! Helpful and good company and reduced my monthly bills! Plus gave me so many amazing tips.
September 16, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hello, Julia,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Chad.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good experience Vodafone Fulham
Been to the Vodafone store in Fulham Broadway and the adviser Edwin was great at helping me with my problems and is very helpful
September 12, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Liam,
t's great to see your kind words for Edwin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rameez have kindly help me sort up all…
Rameez have kindly help me sort up all the mess made by voxi costumer support.
Very happy with the service and the help I got. Thanks to Rameez I now have my number back, moved my account to Vodafone and changed my broadband provider to Vodafone.
September 3, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Rameez has managed to help get the issues fixed for you.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hello Fabio,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zak was incredible help in saving my…
Zak was incredible help in saving my money and setting me up with a new sim plan.
August 21, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Benjamin. Thank you for your review for Zak. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bad experience
The employee was kind. But their system is awful. So slow. I spent 2 hours just for simcard
August 14, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Kuddusi! Anything we do can take up to 24 hours to complete, but it's usually a lot quicker. If you'd like a member of the team to check on the status of your request, if you're still waiting for this, please reach out to our Social Media Team on Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone,
Thanks, Vodafone Social Media Team
Good experience at Fulham vodafone with zack
I had a great experience with Vodafone. The service was excellent and very quick. The representative provided all the information I needed and was extremely polite throughout the process. Highly recommend!
August 10, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Aini,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I recommand Chad services as I had a Very good experience with Chad who has been very professionally, cheerful, good advice, helpful and taking time to respond to all our queries. Thanks Chad
Very good experience with Chad
August 5, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi KM,
This is such a great review for Chad. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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