Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... See more
Company replied
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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See what reviewers are saying
I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
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Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
4.9
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Shayna was very helpful
Shayna was very helpful, approachable and knowledgeable!
February 21, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi VeVe,
Thanks for taking your time to leave this review for Shayna.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
If I could I would leave one star
If I could I would leave one star. I was shouted at and was treated very aggressively by a staff member at their Fulham branch and they simply do not care. All they say is sorry to see you go. I have been a loyal customer for years and had just upgraded. Stay away
February 20, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Sabire,
I'm disappointed to hear what's happened in store. I'd like my team to investigate this internally. So we can access your account and do this, please message us on Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Shayma was really helpful and very…
Shayma was really helpful and very friendly
February 18, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Alex,
Thanks for your review! We're so glad you had a brilliant experience with Shayma.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nathaniel resolved my issue really well
February 15, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Elizabeth,
Thanks for taking the time to share your feedback about Nathaniel. It's great to hear that you had a great experience and got your issue resolved.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
It was amazing Ahmed very helpful and…
It was amazing Ahmed very helpful and understand and solve my problem :)
February 7, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Consumer,
Thanks for your lovely review for Ahmed. Thanks for sharing. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Shayma is a lovely person and she was…
Shayma is a lovely person and she was very helpful, I recommend her as the person you go to for any problems.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Carvalho,
Thanks for sharing your kind words and feedback for Shayma.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ahmed was so useful and his customer…
Ahmed was so useful and his customer service was great. Would recommend him to everyone who’s coming to vodafone.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi customer,
Thanks for taking your time to leave this review for Ahmed.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nathanial has great service and…
Nathanial has great service and resolved my issue very well
February 6, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi there,
Thanks for your review and feedback for Nathanial.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customer service from Chad
Brilliant customer service from Chad, he solved my issue very quickly
February 5, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Luis,
Thank you for reviewing and sharing your feedback with us. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hey Lefteris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was amazing
Ahmed was amazing, he helped me pick the right deal that suits my needs and was very patient
January 23, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Iman,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chad was extremely helpful and helped…
Chad was extremely helpful and helped me for over 2 hours.
He explained everything clearly and didn’t make me feel rushed when changing to a new phone.
January 21, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service
Brilliant service, so much help from Ahmed. Best vodaphone service and advice we have ever received in 10 years of being a costumer. Thank you Ahmed
January 20, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey there,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was very helpful and patient with…
Ahmed was very helpful and patient with the service he gave me
January 17, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hello Sandra,
Thank you so much for your great review regarding your experience with Ahmed. We're glad you feel this way!
The Social Media team are only a message away if you need any help in the future. You can reach out on Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zack was very to the point and helpful…
Zack was very to the point and helpful with my upgrade. Also was able to sort a situation where I had been being charged double for a couple years.
January 13, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey MP,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chad and Ahmed gave me an excellent…
Chad and Ahmed gave me an excellent assistance. Thank you very much guys, thanks for the patience. Vodafone Fulham is Number 1!!!!!
January 12, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Monique,
Thank you for taking the time to leave your feedback about Chad and Ahmed. We're really glad you feel this way.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Ahmed was superb from start to finish
Ahmed was superb from start to finish. Professional and helpful with suggestions.
January 12, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Sarah,
Thanks for letting us know what an amazing job Ahmed did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
They were very helpful in solving my…
They were very helpful in solving my problem. The employees were friendly and polite. Thank you.
January 10, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
I'm glad to hear your problem was resolved. We appreciate your review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I’m very happy with Mr Ahmed serves.
I’m very happy with Mr Ahmed services. But not pappy with Vodafone there is alway disruption with the network service and also calls.
January 10, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Ani,
Thank you for your review, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ahmed did a great job in sorting the…
Ahmed did a great job in sorting the tech for my new mobile
January 9, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Mike,
Thank you for your review and feedback for Ahmed.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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