Got the latest phone but had to exchange the 17e which I didn’t want anymore and the staff was absolutely lovely. Had so much patience and were so kind. Way emptier than Kensington and so sweet! Defo... See more
Company replied
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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I was trying to transfer my phone number to a new provider and the process was definitely challenging but Arif was extremely helpful, he did all the heavy lifting, fantastic customer service. I ho... See more
Company replied
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
4.9
Excellent
215 reviews
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Zack was great to advise me and finding…
Zack was great to advise me and finding the best deal and phone for me. Everything went smoothly, explanation were clear and I will receive my new phone in 2 days. Great work and service.
January 7, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Julie. Thank you for your review for Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Very helpful and patient staff (Ahmed) - explained the options and pro and cons, and there was no pressure- we came back next day after thinking about it and went ahead
January 7, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Elizabeth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ahmed was especially knowledgable and…
Ahmed was especially knowledgable and helpful. Much better than normal vodafone service which is generally terrible
January 6, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Deirdre,
Thanks for letting us know that Ahmed was fantastic with their support for you.
If you have any other feedback or support needs, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
January 6, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Thomas. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Ahmed was very helpful, efficient and friendly. He gave great customer service
January 6, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Michelle. Thank you for your review for Ahmed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ahmed is very kind person
Ahmed is very kind person , he helped me a lot very gentle
January 6, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Sakir. Thank you for your review for Ahmed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathanial was extremely helpful
Nathanial was extremely helpful, knowledgeable, explained all the options to me clearly and thoroughly . Was extremely patient with me and friendly.
January 5, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Tara. Thank you for your review for Nathanial. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan- an excellent ambassador for the brand
Nathan - he was polite ,courteous and helpful.
Got the deal we wanted - infinitely better than doing it on line
Thank you
January 5, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Michael,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I had a very good experience at…
I had a very good experience at Vodafone Fulham Broadway with Ahmed and Chima. They were both very helpful in helping me find a good offer and deal which matched my expectations and they were very patient while I switched network and seemed very happy to help me unlock my phone too. I have given 5 star experience and if I have any issues in the future then I know to come back to this store. Thank you
January 4, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Ellie,
This is a lovely 5-star review for Ahmed and Chima. Thanks for taking your time to feedback how they've helped you.
If you ever need any help, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ahmed was awesome very helpful and…
Ahmed was awesome very helpful and patient!
January 4, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Jessica,
Thanks for your lovely review for Ahmed. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Fulham Broadway
Hi Dalal,
Thanks for your review for Ahmed. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zack was very kind and helpful
Zack was very kind and helpful. He went extra mile to help me and my friend to find a better deal. He stayed back for an hour so that we can get a better deal.He needs to be promoted as a manager
January 2, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Noman,
Thanks for your review, and feedback for Zack.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Help
Great Help! I’m new to this country and Zack helped me wonderful to get a SIM card!
January 2, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
Thanks for reviewing and sharing your great feedback .
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nice network and customer service from…
Nice network and customer service from chad
January 2, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Junie,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zack was vey professional and helpful
January 2, 2024
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Cristina,
Thank you for your review and feedback for Zack.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Polite and helpful staff
Nathaniel was extremely helpful and polite, which is very rare for Vodafone staff. Chaimaa, was also very polite.
December 29, 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Lee,
Thanks for the lovely review and fantastic support for both Nathaniel and Chaimaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bestttttt Vodafone staff everrr
Bestttttt Vodafone staff everrr, hope everybody at vodafone works like her !!!
December 28, 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Ashim,
It's great to hear about your recent experience. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ahmed Very good service and easy thank you…
Very good service and easy thank you Ahmed well presented and charming
December 27, 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi there,
Thanks for taking the time to review and share this feedback for Ahmed.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hey,
This is really great to hear, thanks support for Ahmed!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chaimaa was superb in sorting out…
Chaimaa was superb in sorting out issues created by Vodafone relating to Full Fibre installation. Vodafone had assumed in confirmatory emails that I wanted to switch to FF and placed a disconnection tag on my landline without checking with me. Chaimaa’s understanding and patience in ensuring that the disconnection ( and my alleged order ) has been cancelled was in sharp contrast with the mass of incorrect and contradictory information I have been given in past 10 days in various conversations with Vodafone people. You need more people like her!
December 21, 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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