I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... See more
Company replied
Unit 25 Marshalls Yard, DN21 2NA Gainsborough, GB
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I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... See more
Company replied
Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of the... See more
Company replied
I visited the store today on 2 occasions. I had problems with my phone that went faulty. The gentleman in the store who was called Tyler, was absolutely outstanding. He couldn’t do enough for me... See more
Company replied
Lilly was really helpful. My granddaughter had dropped my phone down the toilet so I needed a replacement.
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Unit 25 Marshalls Yard, DN21 2NA, Gainsborough, United Kingdom
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Bought a Pay As You SIM from the Vodafone Gainsborough store to test the signal in the area before committing to contract. Fast service and perfectly explained.

Reply from Vodafone UK - Gainsborough
Not a Vodafone customer however only decent phone shop in Gainsborough.
Tyler & Tilly fully discussed all options for me moving over to Vodafone while helping me with spam apps on my phone - I will definitely look to move to Vodafone in the future.

Reply from Vodafone UK - Gainsborough
Local charity looking for good deal on SIM Cards. Tyler & Luke were very helpful and explained what we would need to bring into the store to set this up. Good offers.

Reply from Vodafone UK - Gainsborough
Luke really looked after me. Lovely service from a gentle man

Reply from Vodafone UK - Gainsborough
A young lady named chynna served me today, who handled my query professionally, her knowledge was fantastic she helped me find the best deal on my iphone, nothing was to much trouble, highly recommend

Reply from Vodafone UK - Gainsborough
I went into Vodafone today and was served by a lovely young lady called Chynna, she was very knowledgeable and polite nothing was to much trouble, she helped me find the best deal on a sim only card, highly recommend

Reply from Vodafone UK - Gainsborough
Needed help with apple watch. Tyler manager is very good and little man was helpful too Luk. They was patient and had good experience. Merci.

Reply from Vodafone UK - Gainsborough
Went in for a phone upgrade and was served by Tyler and Luke. Their customer service was top notch and picked a phone plan that was suited to my needs.

Reply from Vodafone UK - Gainsborough
Lovely service from Tyler. The little man was OK to.

Reply from Vodafone UK - Gainsborough

Reply from Vodafone UK - Gainsborough
Came in to upgrade sim for iPad. After realising I needed my bank card for id verification. I came back later and the staff Luke told me I could get better deals on my recent upgrades to sim contracts for me and my wife. He was able to change the contracts to better deals. Saving me money where it matters.
Many thanks Luke - you’re a star

Reply from Vodafone UK - Gainsborough
Tyler was really helpful with upgrading my daughter’s phone, making sure we had a great deal, and even letting me know my own sim can be upgraded for less cost than I’m paying now! Great experience!

Reply from Vodafone UK - Gainsborough
Great service from Luk upgrading my Home Broadband to Pro 3.
Lovely gentleman

Reply from Vodafone UK - Gainsborough
Great service from Tyler helping me set up Whatsapp

Reply from Vodafone UK - Gainsborough
Visited the Gainsborough store as I was having problems with storage on my phone, friendly and helpful staff, the gentleman I dealt was able to sort the storage on my phone. Running perfect now, thank you for your help

Reply from Vodafone UK - Gainsborough

Reply from Vodafone UK - Gainsborough
Chynna-Ann was so helpful finding a great new contract & phone. Best of all she set it all up for me being an older person

Reply from Vodafone UK - Gainsborough

Reply from Vodafone UK - Gainsborough
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