I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... See more
Company replied
Location
Switch locationUnit 25 Marshalls Yard, DN21 2NA Gainsborough, GB
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Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of the... See more
Company replied
I visited the store today on 2 occasions. I had problems with my phone that went faulty. The gentleman in the store who was called Tyler, was absolutely outstanding. He couldn’t do enough for me... See more
Company replied
Lilly was really helpful. My granddaughter had dropped my phone down the toilet so I needed a replacement.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gainsborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 25 Marshalls Yard, DN21 2NA, Gainsborough, United Kingdom
4.9
Excellent
147 reviews
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Luke’s service was great
Luke’s service was great, efficient & helped save me some money
December 30, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Carrie. Thank you for your review for Luke. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tyler has been absolutely amazing
Tyler has been absolutely amazing, he's helpful, polite & extremely patient I can't thank him enough
December 7, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi John. Thank you for your review for Tyler. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely friendly service from Fran…
Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of their own.
October 29, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi, Jess,
This is great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff attend vodafone branch in…
Staff attend vodafone branch in gainsboroughs marshals yard were very pleasant and efficient. Everything that I need was done at quick pace as I warned them I didn't have long on parking. Will be visiting again if I have any issues
October 7, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Dennis,
Thank you for reviewing this recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Issue with phone funtionality
I had an issue with my phone which lasted all weekend.
It wasthe fact that my FACE ID function had decided to no-function. Despite my best efforts I could not resolve the issue. Called to VODAPHONE in Gainsbrorough, greeted with a smile and a how can I help. Employee was called Richard, I explaine the problem and it was resolved within 10 minutes. Exceptional service !!!!
September 23, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Ian. Thank you for your review for Richard. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant and very helpful staff .
September 3, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Sam. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Morgan was great at explaining the…
Morgan was great at explaining the options to me . Brilliant.
September 1, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Morgan really helped me pick my plan…
Morgan really helped me pick my plan and about coming in, in the future to get sim cards for my children.
September 1, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
First class service
First class service, this is why I keep returning, Tyler was outstanding and delivered outstanding service
August 14, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Chris! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Not a customer however transfered all…
Not a customer however transfered all my data across for me. Very kind.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Thanks for the five star feedback, Jayne! We really appreciate it. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The lady was kind and professional
The lady was kind and professional, gave me all my options and helped me understand when I got confused.
10/10
June 28, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Liam, Thanks for letting us know about the awesome service you received yesterday.
Thanks, The Vodafone Social Media team
Absolutely Superb
Absolutely Superb. Tyler was very patient and helped me upgrade my device and set it up for me.
June 17, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Anthony,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good and friendly service given…
Very good and friendly service given very helpful much better than the Scunthorpe branch
June 15, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Keith,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sorted out new contract quickly,good…
Sorted out new contract quickly,good advice given,also sorted out a problem I'd been having for 2years excellent service
April 13, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Glyn,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Called in to.ask for help in…
Called in to.ask for help in transferring ftom BT to Vodafone. Great experience. Tyler explained everything ver well and I am delighted with the excellent service. Thank you Tyler.
April 22, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Petee. Thank you for your review for Tyler. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Morgan was very helpful and thorough
Morgan was very helpful and thorough. She made the process easy. Thank you 😊
April 20, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience Tyler was so helpful
Great experience Tyler was so helpful, nothing too much trouble. Would definitely recommend coming to this store.
March 10, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hello Diane,
Thank you for taking the time to share your feedback about the amazing experience you had with Tyler!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The staff member (Morgan) was very…
The staff member (Morgan) was very helpful and answered any questions I had asked regarding the phone upgrade etc. I left the store a very happy customer.
March 2, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hi Mr Davey,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience, and feedback for Morgan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent sales advisor
Excellent sales advisor. Great deal with iPhone 15 and broadband package!!!😜
February 14, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Matthew,
This is great to hear! Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Luke and Tyler were both great
Luke and Tyler were both great. Very helpful and transferred my data to my new phone.
January 8, 2024
Unprompted review
Reply from Vodafone UK - Gainsborough
Hey Janet,
Thanks for letting us know what an amazing job both Luke and Tyler did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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