I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... See more
Company replied
Unit 25 Marshalls Yard, DN21 2NA Gainsborough, GB
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I am a Three customer who visited the Gainsborough Store today as our local Three store has shut down for refit. Tyler the store manager provided excellent service and helped me with the query whic... See more
Company replied
Extremely friendly service from Fran and Alex. Great at explaining all the options available to us. Computer system seemed to be going slow which they apologised for profusely, but was no fault of the... See more
Company replied
I visited the store today on 2 occasions. I had problems with my phone that went faulty. The gentleman in the store who was called Tyler, was absolutely outstanding. He couldn’t do enough for me... See more
Company replied
Lilly was really helpful. My granddaughter had dropped my phone down the toilet so I needed a replacement.
Company replied
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Unit 25 Marshalls Yard, DN21 2NA, Gainsborough, United Kingdom
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Our experience was made great by Peter who assisted us. He was friendly and helpful, explained everything clearly and listened to what we needed and suggested what plan to go for. Will defiantly go back in store rather than ringing up!

Reply from Vodafone UK - Gainsborough
This was my first smart phone at the age of 64?? the staff were amazing so very kind ,explaining all in a great way,lm one very happy vodafone customer,you could not ask for more happy trip to the vodafone store @ Gainsborough

Reply from Vodafone UK - Gainsborough
Peter was very helpful, patient and courteous.
Made it a pleasure, not a chore.
Many thanks
Den
Norah and Andrew Thomas.

Reply from Vodafone UK - Gainsborough
Great service, sorted easily for me with great recommendations. Super friendly.

Reply from Vodafone UK - Gainsborough
Very helpful and found the best deals for us

Reply from Vodafone UK - Gainsborough
Peter was a very friendly very helpful fellow. Really helped with our phone plan with a smile on his face the whole time.
He was happy to take our questions and really took the time to get to know what we needed with the phone plan rather then just stick us on one.

Reply from Vodafone UK - Gainsborough
Good communication and good advice and price recommended on what best suit me.

Reply from Vodafone UK - Gainsborough
Good customer support, reviewed account, very helpful

Reply from Vodafone UK - Gainsborough
Incredible service today in your Gainsborough store from Brittany. Helpful, cheerful and Brilliant customer service. This is why I stick with Vodaphone! (3 Phone contracts, home phone & broadband) Thank you!

Reply from Vodafone UK - Gainsborough
The staff was very helpful and went through everything really well

Reply from Vodafone UK - Gainsborough

Reply from Vodafone UK - Gainsborough
PETER Helped me with a problem and sorted me out in 5 minutes. Great service.

Reply from Vodafone UK - Gainsborough

Reply from Vodafone UK - Gainsborough
I came to return a phone I didn't get on with and Peter the store manager st gainsborough was fantastic. He was really helpful and sorted my return straight away. There was no pressure into a upgrade either!
Thankyou Peter

Reply from Vodafone UK - Gainsborough
Easy store to navigate. Excellent service and well explained. Would recommended. Thanks Brittany .

Reply from Vodafone UK - Gainsborough
Very helpful 👌 ☺️

Reply from Vodafone UK - Gainsborough
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