Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
Company replied
Location
Switch location29 Lyon Way, KY7 5NN Glenrothes, GB
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See what reviewers are saying
Declan was fantastic help with upgrading my phone, wasn’t certain on the switch to Apple but he showed me the best features and I’m very pleased with my new phone!
Company replied
Had a quick and easy phone setup with Declan. No problems occurred and he was kind enough to explain the data plan options, and which would benefit me the most.
Company replied
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glenrothes
Written by the company
Contact info
29 Lyon Way, KY7 5NN, Glenrothes, United Kingdom
4.9
Excellent
138 reviews
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Staff at Glenrothes couldn't help…
Staff at Glenrothes couldn't help enough many thanks to Sarah and Lee for all there help 😀
March 28, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Mark,
It's great to hear your feedback for Sarah and Lee. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly polite staff and got me a good…
Friendly polite staff and got me a good eal for what I wanted
March 8, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Mr Walker,
Thanks for your review and feedback, this is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff
Friendly staff, make you feel welcomed. Explained my terms of contract and price.
March 2, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Tracey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Just popped into store to get some help…
Just popped into store to get some help with my wife's phone, and I was greeted with help and was sorted quickly and efficiently. Lee and Sarah and staff are brilliant
March 2, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Duncan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really nice to get great service these…
Really nice to get great service these days. New phone and all set up ready to go
Thank you so much
February 17, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Everytime I come to store I'm greeted…
Everytime I come to store I'm greeted with smile and service is top notch
February 7, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Thanks for the brilliant feedback, Michael! It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan the man
Dan gave me an amazing experience in my time of need with my current phone not working at all, he got me a new phone and set it up without any concern.
January 9, 2024
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi customer,
Thanks for your 5-star review for Dan. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan the man
Went in due to running g out of data and Dan checked and saw i was out of term and he found me a better deal and I am now paying less but with more data.
December 7, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey there,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Glenrothes
Hey Stuart,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Been going in for years always the best…
Been going in for years always the best service
All family go to
Glenrothes shop
Sarahs been there for a long time and rest of team are smashing
December 1, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Archie,
Thanks for your support and review for Sarah and our store.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I popped in on Black Friday with my…
I popped in on Black Friday with my husband and we got an amazing deal, we dealt with Lee and got amazing service. Thank you
November 24, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Claire,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Been coming to Glenrothes store for…
Been coming to Glenrothes store for years, always the best service, thank you to Sarah, Lee, Dylan & Cameron,
See you for my next upgrade
November 10, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Ryan, We love seeing that the team in the Glenrothes store have made such a good impression on you.
Thanks again, The Vodafone Social Media Team
Dan and Dylan top service
Dan and Dylan top service for my upgrade, thank you boys
October 6, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Deanna. Thank you for your review for Dan and Dylan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Happy to finally upgrade and I believe folk should go into stores more often as you get the same or even sometimes better deals than you do online or over the phone.
October 5, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Robert,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing service again
Again amazing service from Dan as I went in due to a new phone with a speaker issue and without a fuss Dan exchanged the phone for me and transferred all my data
October 3, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Brian,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Collecting upgrade
Collected my phone and it was set up without a bother and shows it pays to do the order in store.
Thanks team glenrothes
September 6, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Anne, We love to see the team in the Glenrothes store made such a good impression on you.
Thanks again, The Vodafone Social Media Team
Upgraded my phone
Came in to upgrade my daughters sim only to a phone and Dan took his time to find the right deal and also sorted another upgrade along with saving me mo ey on 2 other sim plans.
Thank you for setting g up the new phones without a bother too Dan
September 5, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi, thanks for your feedback for Dan. It's great to see they were patient and helpful while you made your decision and found you a great deal too.
Thanks, The Vodafone Social Media Team
Dan the man
Dan the man with a top service as always since joining and come closer to January I will be moving my broadband to yourselves all credit due to Dan and his amazing service.
September 2, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Old phone and upgrade needed
Sim out of contract and needed a new phone and got an amazing service as I walked away with a new phone and ended up paying less a month than I was for my sim alone, Dan is your guy to see if you visit this store
September 1, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Efficient and friendly
Professional, friendly and super efficient service… definitely 5 stars!
September 1, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Kelly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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