Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
Company replied
Location
Switch location29 Lyon Way, KY7 5NN Glenrothes, GB
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See what reviewers are saying
Declan was fantastic help with upgrading my phone, wasn’t certain on the switch to Apple but he showed me the best features and I’m very pleased with my new phone!
Company replied
Had a quick and easy phone setup with Declan. No problems occurred and he was kind enough to explain the data plan options, and which would benefit me the most.
Company replied
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glenrothes
Written by the company
Contact info
29 Lyon Way, KY7 5NN, Glenrothes, United Kingdom
4.9
Excellent
138 reviews
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Upgrade
My current phone was saying no sim but it is a really old phone but Dan sat me down and went over my options and a decision was made to upgrade my phone and when it arrived in store Dan set it up no bother at all, thanks Dan
August 16, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Jimmy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan goes the extre mile to help you
August 16, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Eleanor. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The best staff..
The best staff that are always approachable and helpful. They always go that extra mile looking for the best and most suitable deal/packages for me, wouldn’t do business anywhere else.
August 5, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi. Thank you for your 5-star review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Went in with my old phone of 6 years which no longer would update but the assistant manager Dan really helped me with making a decision and set up my phone without a bother
August 8, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Barrie,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing team
Amazing team as no matter who i get if its Sarah, Dan, Lee or Declan as they always look after me and keep me right
July 25, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Lauren,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Dan’s your man!
The service from Daniel was very friendly, thorough and helpful. If you need help at anytime ‘Dan’s your man’ Will use the service again.
July 15, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Carol,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Service
Always get excellent service in this store from Sarah and Dan , thank you guys
July 12, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Gino. Thank you for your review for both Sarah and Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are very friendly and helpful
June 20, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan gave the very best service
Dan gave the very best service. Very knowledgable.
June 13, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Gary,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service.
The guys in Vodafone Glenrothes have been brilliant whenever I need any help or have a query. Definitely recommend them to all.
June 13, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Shelley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
April 21, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hi Anne,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great Customer Service and Signal
Dan was very helpful in getting me set up with Vodafone. He made things very clear and guided me through the purchasing process. Vodafone has also provided me with a greater phone signal, I am very happy that I switched providers.
March 17, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Liam,
Thanks for the fabulous feedback for Dan, this is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My experience with Vodafone has been…
My experience with Vodafone has been great Dan helped me get the best deal possible when getting Mt sim only deal. Dan has great communication skills and really listened to what I was asking for. I would highly recommend Vodafone to friends and family through Dan.
March 14, 2023
Unprompted review
Reply from Vodafone UK - Glenrothes
Hey Shannon,
Thanks for taking the time to let us know how amazing Dan has been, we really appreciate the feedback and support!
Thanks,
Vodafone Social Media Team
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