Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... See more
Company replied
Location
Switch location2 Southgate Street, GL1 2DH GLOUCESTER, GB
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See what reviewers are saying
Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... See more
Company replied
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... See more
Company replied
Kellie was absolutely amazing and has been so helpful every time I’ve come into store. I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and b... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gloucester Southgate
Written by the company
Contact info
2 Southgate Street, GL1 2DH, GLOUCESTER, United Kingdom
4.9
Excellent
524 reviews
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Tom in the Gloucester store was really…
Tom in the Gloucester store was really helpful efficient polite and friendly nothing was too much trouble
March 29, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Crystal was super helpful getting my…
Crystal was super helpful getting my sim swapped over to a different phone! so quick and easy, very grateful for the help!
March 28, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Avie,
This is great to hear that your SIM swap was handled smoothly by Crystal! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Gloucester Southgate
Hi Emily,
This is a great review for Jamie. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Collecting my phone and setting it all…
Collecting my phone and setting it all up was made easy By Tom in the Gloucester store
March 24, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Alison,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Went into store today to trade in and upgrade my phone. Kellie was wonderful and gave great service. She helped me achieve everything I wanted today. Great service
March 21, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Jade,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Zaid great customer service everything…
Zaid great customer service everything what need very helpful
March 16, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Tom was an absolute star today
Tom was an absolute star today, helping sort out my mobile phone issue. He was friendly, reassuring and solved my problem with ease…a real credit to Vodafone
March 13, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Richard
It's great to see that you had really positive experience with Tom! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kellie was very friendly and helpful
Kellie was very friendly and helpful
March 1, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi John,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jamie at Gloucester Vodaphone gave me…
Jamie at Gloucester Vodaphone gave me excellent advice and service this morning, advising me of the different options to suit my needs to upgrade my phone,he also sorted out some existing problems I had.
Thank you Jamie, you made the whole process painless.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Victoria has been amazing and was great…
Victoria has been amazing and was great at getting me a better deal and upgrade
February 24, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi. Thank you for your review for Victoria. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’m very happy with the service and…
I’m very happy with the service and results of the new contract and Zaid was very helpful
February 24, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Martin. Thank you for your review for Zaid. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom in your Gloucester store was a…
Tom in your Gloucester store was a pleasure to deal with, even at my old age he managed to make everything feel really simple
February 20, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was served by Vikki and she was…
I was served by Vikki and she was really professional and friendly and I was able to have a new phone at a great price
February 21, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Ivory,
Thanks for letting us know what an amazing job Vikki did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Kelly in the Gloucester…
Served by Kelly in the Gloucester branch who was amazing and got all that I wanted done.
Thank you so much
February 21, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hey Brioni,
Thanks for letting us know what an amazing job Kelly did at getting everything sorted for you in our Gloucester Store!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful
My son and I were clueless but Ben guided us through our options and we left happy that we had the right phone for us.
February 17, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Leanne, it's great ot hear Ben was able ot make the process as simple as possible. All the choice out there it can be a little daunting, so it's great Ben was so helpful. All the best, The Vodafone Social Media Team
Young lady member of staff could not do…
Young lady member of staff could not do enough to help. Very knowledgeable listened to our problem and advised accordingly
February 12, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Zaid has been very helpful for me to…
Zaid has been very helpful for me to swich to Vodafone
February 14, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic Service
Amazing service today, Kellie was so helpful and got us a brilliant deal on upgrades.
February 13, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Emma,
Thanks for taking your time to share this experience in store with Kellie. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Kellie was very helpful with sorting…
Kellie was very helpful with sorting out my new phone. Would recommend asking to speak to her if possible
February 13, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi Jo,
These are lovely kind words of feedback for Kellie. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Crystal was very professional with…
Crystal was very professional with great customer service skills I will definitely pass on Vodafone to my friends and family
February 11, 2025
Unprompted review
Reply from Vodafone UK - Gloucester Southgate
Hi. Thank you for your review for Crystal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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